#yrocaz

1 messages · Page 1 of 1 (latest)

west forgeBOT
latent field
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Hi! Let me help you with this.

rigid cargo
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Hi Vanya. I've got a client who's subscription is about to go out today and I need to reset that date to the 1st. Using the dashbaord all I can see is the ability to reset it to today, which won't do!

latent field
rigid cargo
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how cna I do this w.o prorating the subscription?

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this doesn't seem to be the answer

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it looks like I can only reset immediately or add a trial for existing subscriptions

latent field
rigid cargo
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this worked but this is not a good solution. I basically have to log back in on June 1 to reset the billing cycle manually?

latent field
rigid cargo
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i understand that, but my question is about an existing subscription

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thanks for your help, Vanya

latent field
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Please, let me know if you have any other questions.