#benk
visual leaf
fair pendant
Hi
Can you share more details ?
gloomy terrace
hi
we have setup a Stripe Connect Platform account and are at the end of our testing before we go live
however when testing MOTO with connected accounts in test mode we were told that our Platform account also needed to be gated for MOTO. This opens up a question about whether any other potential Stripe features which our clients (connecting to our Stripe Platform) would use, also need to be configured on our Platform account?
this is not strictly a technical question but we need an understanding about potential knock-on effects for the technical side of things
fair pendant
This opens up a question about whether any other potential Stripe features which our clients (connecting to our Stripe Platform) would use
This depends on what other gated features your platform account has.
but for now, at least they need to be gated for MOTO as your platform account.
gloomy terrace
the thing is we have clients who already process with Stripe and we don't know about any additional Stripe features they use - we don't have this information
I guess all we are asking is whether any Stripe feature the connecting accounts use need to be maintained on the Platform account as well?
eg: connecting account need MOTO - the Platform account has to gate for MOTO as well
3D Secure works out of the box-we know this
but are worried about any other features which our clients may want to use which we don't have enabled on our Platform account
anything else to add? your answer wasn't particularly exact (depends on what?) and we don't know what that may mean once we go live
fair pendant
I guess all we are asking is whether any Stripe feature the connecting accounts use need to be maintained on the Platform account as well?
but are worried about any other features which our clients may want to use which we don't have enabled on our Platform account
Sorry, but this looks like a bit of a general question, you can't have access to all possible use cases/features. Depending on each Account you may require to request access to a new feature.
fair pendant
3D Secure works out of the box-we know this
Correct.
gloomy terrace
ok so I will ask differently then
does the Platform account have to match the additional enabled features of the connecting account?
for MOTO I think it makes sense in order the Platform account to see those transactions in the Dashboard but how about other feaures, eg: Stripe Payment Link?
fair pendant
does the Platform account have to match the additional enabled features of the c...
That's strongly depends on the feature it self. Do you have another specific use case (like MOTO) can't give a generic answer here. Sorry, but connect integration has a lot of variation. For sure, if a feature is enabled in Connect Account and you as platform need to use that feature on behalf of you connected account, then you(as platform) need to have that featured gated.
gloomy terrace
cool thanks. As I mentioned we don't yet know what other feature(s) may be requested a this point so I guess it's hard for you to answer but I thought there is a generic approach
fair pendant
yes there's not.
weak cipher
Hi! I'm taking over from my colleague. Please, let me know if you have any other questions.