#LoLztheOreo

1 messages · Page 1 of 1 (latest)

obsidian yewBOT
candid ledge
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but it isn't giving me the option to do that for some reason
I assume this is via the Dashboard?

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What's the in_xxx?

celest sigil
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in_1N6VBZEFdekkR1Tpfx4e1ySu

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This is in test mode I'm trying this first fyi

candid ledge
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I suspect you can't apply a credit note in this case becuase it was paid via credit from the customer balance

obsidian yewBOT
celest sigil
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So how would I be able to refund the amount, rather than applying it as credit balance? Or would it be a completely manual process of refunding the amount andremoving their credit bala nce?

ancient cloak
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Hi! I'm taking over this thread.

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Give me a few minutes to look into this.

jade sapphire
jade sapphire
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Please, let me know if you have any other questions.