#m4rt1ns_1993

1 messages · Page 1 of 1 (latest)

minor hornetBOT
cerulean ether
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Hi there

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Can you provide the request ID where you are seeing this error?

median kelp
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Sure - req_GYF318CyX5w6Zl

cerulean ether
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Thanks give me a moment

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Ah okay looks like you have a UK account so you can only current accept GBP for bank transfer / customer balance

median kelp
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Ah ok, can I add more currencies to be accepted?

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Because we have clients from other countries, such as Spain, and we would like them to be able to pay us via bank transfer and we get the money in GBP. Is that possible?

cerulean ether
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Don't believe this is supported yet. You would need an EU-based Stripe Account for that currently

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I do believe we are working on that functionality for the future though

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But don't have a timeline

median kelp
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But then, how can I have customers outside of the UK paying me via bank transfer?

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You don't have this functionality on Stripe?

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We are a SaaS, a B2B business, we have clients from outside the UK. How can they pay us via bank transfer?

cerulean ether
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Like I said you would currently have to open an EU Stripe Account for that. We are working on allowing these cross-region bank transfers but right now do not support it.

median kelp
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So the only option they can pay me is via card?

cerulean ether
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No you could use other EUR payment method types if you are sending invoices

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But just not bank transfers currently

median kelp
cerulean ether
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Or bank redirects

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Like bancontact

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ideal