#Mahesh K

1 messages · Page 1 of 1 (latest)

mellow ridgeBOT
round patrol
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Hi there, how can I help?

wind rain
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hi jack

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my webhook endpoint is not listening

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acct_1N2qsPR8LcJUC5c7
my account id

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i gave the correct endpoint from my server

round patrol
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Is your endpoint running?

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And what's the error message?

wind rain
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yes its running

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can i add webhook end point in my connected account.

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if yes, how to add ?

round patrol
wind rain
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yes i understand it

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but the cache is how to add the end point in my connected accounts

round patrol
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You don't, you add a connect webhook endpoint to platform (your account).

wind rain
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we don't have single server

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we deploy new server for the new client that we got

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for then how to differentiate the which webhook event listen which server

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did you understand my problem?

round patrol
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Please read the doc that I sent earlier to learn how to listen to webhook events from connected accounts.

wind rain
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ok

round patrol
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What's the event iD?

wind rain
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evt_1N3YFrJFyf0NJAEUrBu6NfVF

round patrol
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Thanks for the ID, the event delivery is unsuccessful due to connection time out

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I'd suggest you to double check and see if the endpoint is running

mellow ridgeBOT
wind rain
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yeah its working fine

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😢

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Hi @median wasp

round patrol
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Hi @wind rain can you check you server log and see if there are any errors?

wind rain
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yes

wind rain
round patrol
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Hi there, so did you see any errors?

wind rain
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finally its working🙂

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can i help me how to configure this details using an api

round patrol
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I don't think this is configurable through API.

wind rain
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Can you check it once please.

round patrol
wind rain
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is there a way to open the connected account. so that i can manually customize the invoice numbering

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here i found this..

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but when i click on this , its taking me to the payment page

round patrol
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There's a "View Dashboard as this account" option in Connect Dashboard to allow you to log into the connected account

wind rain
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yes

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but i am unable to find the invoice template customization

wind rain
round patrol