#Prahlad
lapis mango
dry condor
👋 Hi there, Happy to help!
bold heron
i got below message while subscription
production.ERROR: Could not determine which URL to request: Stripe\Subscription instance has invalid ID
please help me
dry condor
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
bold heron
i got below payment intent id while subscription, my subscription is incomplete
pi_3N2wDsJcgMpr6Oca1UfSVvF2
my subscription is working on test mode but it's not working on live mode.
i got below payment intent id while subscription, my subscription is incomplete
pi_3N2wDsJcgMpr6Oca1UfSVvF2
dry condor
thanks for sharing, checking...
These payment intents are in requires_actions status, you need to ask your customer to complete the required action in order to authenticate their payment
bold heron
Can you share the ID (req_xxx) of the failing API request?
<https://support.stri...
req_L79h57iju3vDqO
dry condor
This request is 200, it doesn't return the error message you shared..
bold heron
but why i got payment incomplete in live mode, in stripe test mode it is working
dry condor
In live mode the card's bank issuers requests additional action from the customer, so you need to invite the customer to complete their payment attempt following the link. I shared above
bold heron
thanks