Tudor | Stripe Developers | Page 1

ruby bladeBOT May 2, 2023, 9:11 AM

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rocky bronze May 2, 2023, 9:12 AM

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Yep, that's the correct process to follow. Price objects are immutable so you'll need a new Price object, and to update the associated Subscription(s) as above

lofty jacinth May 2, 2023, 9:13 AM

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Thanks, so this means that as a process, we would have to manage it ourselves entirely, from the customer notifications, to customer approval, to upgrade on acceptance, right?

rocky bronze May 2, 2023, 9:13 AM

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As these customer requested upgrades, or business related?

lofty jacinth May 2, 2023, 9:15 AM

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Business related, actually we are just planning and investigating how to upgrade/downgrade prices. We are actually preparing to make sure we can adjust our pricing strategy as easy and simple as possible

ruby bladeBOT May 2, 2023, 9:16 AM

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rocky bronze May 2, 2023, 9:16 AM

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Then yes, you'd need to handle the process yourselves. If they were customer initiated upgrades, you could implement the customer portal

lofty jacinth May 2, 2023, 9:23 AM

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You mean if the customer wants to upgrade to a different paid tier, or maybe to change the billing period, and there is this link generator that we can embed in the customer account and redirect to it so that the customer can change as he pleases..right?

sudden peak May 2, 2023, 9:25 AM

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👋 taking over for my colleague. Let me catch up.

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yes, please refer to https://stripe.com/docs/customer-management to learn more about what this product can offer you

Customer management

Manage customer relationships with your business.

lofty jacinth May 2, 2023, 9:27 AM

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Thanks. Sure. Also one thing just to run by you

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So, I'm using ChatGPT to get me some quicker answers, but as far as I can tell, it is fabulating

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Here is a snipet

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Unpreserving prices can be useful if you want to make changes to your pricing structure and allow existing subscribers to move to the new pricing structure over time. However, it's important to communicate any price changes to your subscribers in advance, so that they are aware of the upcoming changes and can adjust their budgets or cancel their subscriptions if necessary.

To unpreserve prices for subscribers in Stripe, you can go to the product details page for the relevant product, click on the "Prices" tab, and then click the "Unpreserve" button for the relevant price.

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You don't have such functionality..right?

sudden peak May 2, 2023, 9:29 AM

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unfortunately ChatGPT v3 doesn't really work well with questions related to Stripe

lofty jacinth May 2, 2023, 9:51 AM

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I have the Pro V4..but still

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There is un Unpreserve concept in Stripe..right?

sudden peak May 2, 2023, 9:52 AM

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no

sudden peak May 2, 2023, 9:53 AM

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lofty jacinth I have the Pro V4..but still

hmmmm

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I'm not sure

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in all cases today ChatGPT didn't prove to be effective for answering Stripe-related questions

lofty jacinth May 2, 2023, 10:09 AM

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Su8re..no worries

ruby bladeBOT May 2, 2023, 10:26 AM

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#Tudor