Jitendra | Stripe Developers | Page 1

wide currentBOT Apr 19, 2023, 9:26 AM

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mental hinge Apr 19, 2023, 9:26 AM

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Hi! Let me help you with this.

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Could you please share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

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while cancel action API call for remove display amount from terminal
i'm calling this api after cancel payment intent

hushed sandal Apr 19, 2023, 9:27 AM

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hi

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where i can get request Id

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?

mental hinge Apr 19, 2023, 9:27 AM

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https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

hushed sandal Apr 19, 2023, 9:28 AM

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req_hpJB31CKnt60uO

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i just want to remove the display amount from the reader.. if i cancel the payment

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i have called cancel payment intent

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after this i'm calling cancel action API as suggested in doc

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but i'm getting this error

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Reader is currently processing a transaction from a different integration mode

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would you please suggest,, why i'm getting this error

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POST /v1/terminal/readers/tmr_EKBegYziIqs8TM/cancel_action

mental hinge Apr 19, 2023, 9:34 AM

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How does you Terminal integration look like?

hushed sandal Apr 19, 2023, 9:35 AM

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integration is ok... i can make payment with terminal in positive case..

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but if i cancel the payment then i have to remove displayed amount from the reader

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so i called the cancel action api....

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at the time.. i'm getting this error

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would you please let me know in which case this erorr is occoured

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any suggestion?

mental hinge Apr 19, 2023, 9:46 AM

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hushed sandal integration is ok... i can make payment with terminal in positive case..

I mean, are you using a JavaScript SDK integration, or iOS/Android, or Server-driven?

hushed sandal Apr 19, 2023, 10:01 AM

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server-driven

mental hinge Apr 19, 2023, 10:03 AM

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Please delete your secret key from the chat

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I deleted the message for you

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That's how you're cancelling it, but how do you accept payments?

wide currentBOT Apr 19, 2023, 10:24 AM

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hushed sandal Apr 19, 2023, 10:38 AM

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that was sample code

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any reason of this error?

surreal timber Apr 19, 2023, 10:50 AM

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Sounds like your Reader is engaged in activity initiated from a different integration (not server-side, which is what that API you called)

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Can you share details on how you handle payments with Terminal today?

hushed sandal Apr 19, 2023, 10:52 AM

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i'm creating the requet through the this.terminal.connectReader(this.selectedReader)

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with sdk process

surreal timber Apr 19, 2023, 10:57 AM

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Yes, that's a non- server flow. The cancel_action API is for server-driven flows

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You need to call cancelCollectPaymentMethod() instead: https://stripe.com/docs/terminal/references/api/js-sdk#cancel-collect-payment-method

JavaScript API reference

Use our API reference to navigate the Stripe Terminal JavaScript SDK.

hushed sandal Apr 19, 2023, 11:05 AM

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you mean we have to call cancel collect payment instead of cancel_action service driven

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we can not canel action by passing terminal id?

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from server side call

surreal timber Apr 19, 2023, 11:07 AM

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You could if you were using a complete server-driven integration, but you're not

https://stripe.com/docs/terminal/payments/collect-payment?terminal-sdk-platform=server-driven

Collect payments

Prepare your application and backend to collect payments using Stripe Terminal.

hushed sandal Apr 19, 2023, 11:14 AM

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so in cancelCollectPaymentMethod do we need to pass payment intent id.. i mean how will it cancel the payment...

surreal timber Apr 19, 2023, 11:16 AM

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You call it on the Terminal connection/instance you've initiated in your code

hushed sandal Apr 19, 2023, 11:16 AM

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okay

#Jitendra