#Mahesh K

1 messages · Page 1 of 1 (latest)

lilac valeBOT
short meadow
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hello! how can I help?

stark vale
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can i show my platform invoice number on the stripe invoice check out page instead of stripe invoice number

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you can find in the above picture.

short meadow
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what does platform invoice number mean? do you mean you want to customize your own invoice number?

stark vale
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yes

short meadow
stark vale
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i am unable to find what i am searching

short meadow
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you cannot change the invoice number entirely. You can only make small changes such as defining the prefix according to the customer/account or should the numbering be sequential by customer/account

stark vale
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can i set my prefix starting with 1001

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1002

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1003

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and so on

short meadow
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the prefix is a fixed set of characters, it won't be sequential

stark vale
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aww

stark vale
# stark vale

is it possible to show my platform invoice number anywhere on this page

short meadow
stark vale
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its only updating on pdf file

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i want them on the checkout page

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is it possible ?

short meadow
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no it's not possible

stark vale
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ok

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Livemode is disabled for testmode only accounts

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i am getting this message when toggling my connected account from test mode to live mode

short meadow
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like what the message mentions, you can't toggle a test mode only account to live mode

stark vale
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then how to set it for both test mode and live mode while creating a connect account

short meadow
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connected accounts created via Account Links are test only

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if you have a real connected account, you wouldn't be testing on it typically

stark vale
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i have created it using API

short meadow
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if it's created using API, then it's created using Account Links. What are you trying to set in live mode?

stark vale
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i am trying to set a connected account for my parent account

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acct_1MvzCPR8zM3MgJ1f

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my account id

short meadow
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alright, what's the problem you're running into?

stark vale
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for this account (acct_1MvzCPR8zM3MgJ1f) i am trying change the test mode into live mode

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but its showing an error prompt like this

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Livemode is disabled for testmode only accounts

short meadow
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this is already a connected account

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i don't understand what you mean by trying to set a connected account for your parent account?

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what are you trying to "set"?

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it's already connected to a platform account

stark vale
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yes

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for that connected account, i trying to set it to live

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but its not working.

short meadow
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why do you want to set it to live?

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it's a testmode only account

stark vale
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ok

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so if i create a connected account for my main account when it is in live mode, then only the newly created connected account will be set to live

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am i correct?

short meadow
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if you create the connected account in livemode, then yes, you can access the connected account in live mode. You should be able to access it in test mode too though i believe