#maria795
1 messages · Page 1 of 1 (latest)
Hello, can you send me the ID for this subscription?
For this setting, do you have it set to leave the subscription as-is? https://dashboard.stripe.com/settings/billing/automatic#:~:text=own custom link-,Subscription status,-If all retries
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
It is a doubt that I have
What happens if I leave the invoice like this and the second month already has a sufficient balance.
?
Do you have the ID of a subscription that you are seeing this behavior on? (sub_123)
I don't have a subscription, I just want to know the behavior, because from my side the client is blocked from the app, ideally when he returns he will be charged for the months that he was not active
but I don't know what happens with stripe
Oh gotcha, in that case Stripe would not automatically charge them for those months. The subscription's status is based on whether the most recent invoice is paid.
Do you want them to not be active until they have paid for all of those back months?
Is there a way to manage the payments for the remaining months automatically?
yes
Gotcha. In that case, what I think you may want to do is cancel these invoices after all of their payments have failed and add invoice items to the latest invoice that represent the amounts that the user has not paid yet. That way they have to pay that entire amount to re-activate the subscription.