#vitorLeitao
1 messages · Page 1 of 1 (latest)
For a bit more context, serializing the options gives me this
{
"amount": 5000,
"confirm": true,
"currency": "eur",
"customer": "{{customerid}}",
"payment_method_data": {
"type": "customer_balance"
},
"payment_method_options": {
"customer_balance": {
"bank_transfer": {
"type": "eu_bank_transfer"
},
"funding_type": "bank_transfer"
}
},
"payment_method_types": [
"customer_balance"
]
}
Simpler to read
Hi there!
but I keep getting the error that the customer_balance payment method is only valid for gbp
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
The request id is req_gNf95RfPRZ4SUn
and the Idempotency 59238b48-9880-4f00-9425-0f79bf387e1b
I am following this documentation
https://stripe.com/docs/payments/bank-transfers/accept-a-payment?country=eu
unless I followed it wrong, which is totally possible
Yes that's normal, your account is in UK, so you should be using gbp, continue following that guide but just use gbp and not eur as your Account is based in UK.
Just to confirm we are talking about the account for the Customer parameter?
No your Stripe account acct_1LnHZMIe9QuFgd6S
So even if I have multiple Balance Bank Accounts (for euros, gbp and etc), since my stripe account is a UK account, I cannot receive Bank Transfers?
since my stripe account is a UK account, I cannot receive Bank Transfers?
You can receive Bank transfers but only with GBP .
Could you help me then confirm if I would have the same issue with our production account?
How can I find the account number for my production test account?
Or better, is there a way to allow UK created accounts to receive bank transfers in Euros, if they have a bank account for Eur setup?
ie: like this
Or are we saying that if the account I created stripe with is from the UK there is no way me to receive Eur bank transfers even if I have linked an Eur bank account like on the above test account?
Or better, is there a way to allow UK created accounts to receive bank transfers in Euros, if they have a bank account for Eur setup?
You should reach out to Stripe Support about this at https://support.stripe.com/contact. Sorry, this channel is for technical integration question.
I would say that, but you can double check this with Stripe Support.
Perfect, I will reach out to them now then
Thanks for the help on this
Welcome!