#SCIF
cerulean spear
I tried another card and it didn't fail the same way but it's useless for my testing as cannot be used for recurring payments in INR
If that CC number became not testing but real one, I would not mind and will buy a Tesla instead 😄
dusk vale
Could you please double check the card number, I managed to successfully use it in Test mode.
cerulean spear
I tried several times withing past 3 hours. No luck. Also, I didn't not enter any credit card number manually. At all times, I copy/paste it from the page I mentioned above
dusk vale
Do you have a link to reproduce?
cerulean spear
Do you mean if this service is accessible world-wide? It doesn't. This is my local machine
dusk vale
This looks odd. Please give me some time to check.
cerulean spear
A few details about my setup — I'm building a platform using Connect and merchant's account is marked as created in India. The payment is done in INR as well. I'm testing recurring payments requiring electronic mandate + 3ds
dusk vale
I think it's related to this, yes.
You can try with this card: 4000003560000123
From: https://stripe.com/docs/india-recurring-payments?integration=paymentIntents-setupIntents#testing
cerulean spear
Hm, mandate was not requested
dusk vale
With the new card?
cerulean spear
Yep. The PI itself looks fine, but cannot see mandate.updated event.
dusk vale
Could you please share the PaymentIntent ID pi_xxx?
cerulean spear
pi_3Mqv66SCoOY4rLrR1UZ7klHA
dusk vale
The status is "succeeded", so I guess it's ok. Do you usually get the event?
cerulean spear
Yes, for sure, there should be event saying that mandate was successfully confirmed
I advanced the test clocks so it will show whether next payment cycle is successful or not in ~5-7 mins
wide prismBOT
modern oxide
taking over. your current question is about there not being a e-mandate generated for that PaymentIntent pi_3Mqv66SCoOY4rLrR1UZ7klHA ?
cerulean spear
I believe the card issue is still in place (I cheched about ~1 hour ago last time).
modern oxide
what's the card issue? the test card being rejected as live?
cerulean spear
Yep
modern oxide
that's a bug, it will not get fixed in an hour
cerulean spear
Great! Thanks!
The question why e-mandate was not generated/updated is important as well
modern oxide
we'll report it internally and the eng team will have a look maybe at some point and it might get fixed in a few weeks/months; in the meantime just use a different test card
modern oxide
The question why e-mandate was not generated/updated is important as well
not sure, I'll look for a while
cerulean spear
we'll report it internally and the eng team will have a look maybe at some point...
My latest successful usage of the card ending 0008 was at 3/28/23, 3:41:33 AM
cerulean spear
not sure, I'll look for a while
I made a PM default for the customer and advanced a test clock. Next billing cycle has failed: https://dashboard.stripe.com/acct_1IXbMRSCoOY4rLrR/test/events/evt_1MqwR7SCoOY4rLrR46bynLAn
So to me it looks like e-mandate is required and the lack of it is not appropriate
modern oxide
yes a valid e-mandate is required for recurring payments to succeed
cerulean spear
Ok, thanks. I'll check this thread in ~8 hours. It's night at my place. Thanks for your and Ivan's time!