#MerriBan
fleet beacon
brave ferry
Hello, thanks for the info. I am a bit unfamiliar with that flow, can you show me your code for how you are setting this field currently?
grizzled dawn
the refence that must be put in the causal
so i wonder if a customer can add a string that we give
brave ferry
Can you paste the text of your code here? That is easier to work with than images also I don't seem to have something that can look at jfifs easily
grizzled dawn
brave ferry
And how are you currently submitting this reference number?
grizzled dawn
This is just a test but is what my customer will see
brave ferry
Ah gotcha, I see that this is a number that Stripe generates.
grizzled dawn
So now im supposing that the 'reference' field is the one that must go as the causal of the bank transfer
brave ferry
Can you clarify more of what this means? What are you trying to add to the reference number?
if it must be the only thing in that field or can be added to it a string,
grizzled dawn
yeah
grizzled dawn
I mean in this case, if the causal can be : [BHY....F3] + [my message for the causal]
brave ferry
As far as I can tell, you can't modify the reference number itself. Are you just looking to have a message on your invoice page? Or to change the statement descriptor on the bank statement? Those are possible as far as I can tell but I don't think you can set the reference number
grizzled dawn
The main problem is to associate the meaning of that reference correctly. Because in the bank transfer 'causal' field must be submitted the 'motivation' of the transfer. So now my question is that refernce in wich field must be submitted?
brave ferry
I'm not immediately familiar with the causal field, are you seeing that term somewhere in our docs?
grizzled dawn
No because i think there isn't much information regarding the EU Bank tranfer
brave ferry
Are you seeing this requirement on some other site? I'm not finding informative results when I search "EU bank transfer causal" on google
grizzled dawn
I am in Italy and in bank transfer there is that field called 'causale' wich translated should be causal
i think it is something useful for banks in oreder to process the transfer
"the causal. Beware of this item. Better to be complete, even long-winded in completing this item, since it determines the reason for the transfer, it is also entered electronically by the operator and is proposed as a sort of receipt of the type of share for which payment is made. The reason for payment must include the invoice number and VAT number or tax code of the person carrying out the work or selling the goods in the event of a bank transfer request for tax deductions of 65% and 50% involving the redevelopment of buildings, and it must also contain the reference law for it to be complete. In all other cases it is important to indicate the order numbers if an online payment is made or a payment following a telephone purchase. If, for example, you go to the bank to pay an order that was placed online by bank transfer, you need to have the order number, because only in this case is the transfer considered valid by the receiving company. In fact, the order number allows those who work in the company that sold the product or service to clarify the payment and therefore to ship or make the goods available for collection in an appropriate manner;"
grizzled dawn
"the causal. Beware of this item. Better to be complete, even long-winded in com...
This is a brutal copy and paste of a translation of one of its definition
brave ferry
Thank you for clarifying, was trying to look this up. So is this something that the user will type in to a form in their bank's website? Or are you expected to directly send this yourself?
If it is something for your customer to enter, you can provide it as the description on the invoice and it should show up on that page https://stripe.com/docs/api/invoices/object#invoice_object-description
grizzled dawn
yes usually is submitted in the form
brave ferry
Gotcha, in that case I don't think Stripe has something specifically for that field. Setting the invoice memo via the description would probably be the most straightforward way to show your user a message about this
grizzled dawn
and so for the refence?
brave ferry
Are you talking about the reference number? Or are you asking for a reference from our docs on how to set this?
brave ferry
You can't set the reference number here, the user can just use the one that Stripe generates
grizzled dawn
try to open that page and translate
those are the field in the form presented to the user
brave ferry
Right, so they can use the reference number that Stripe makes for that reference number and then can use your memo as the casuale
grizzled dawn
where should the stripe_reference and my string must be submitted, if i want the user to put them mandatory?
brave ferry
I mean how those are submitted would depend on the user's bank right? We can only provide the info, they have to find how to submit that to their bank
grizzled dawn
Right, so they can use the reference number that Stripe makes for that reference...
Sorry what?
Usually those are the only one presented in a form
brave ferry
I think this confusion might be coming partially from me now knowing more about EU bank transfers. This server is mostly about how to use the API. If you reach out to our support team they may be able to tell you more about how your users can make this payment with their bank after you send them the invoice https://support.stripe.com/?contact=true
grizzled dawn
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