#cesperian
agile brook
dim sedge
Hi there, have you tried reducing the payouts schedule's delay_days? (https://stripe.com/docs/api/accounts/object#account_object-settings-payouts-schedule-delay_days)
gloomy mantle
'delay_days' is the property I remember reading about. But I thought it was for introducing a delay, not reducing it..
in other words I thought there was no delay (by default)
dim sedge
Did you check if the delay_days is set to 0?
gloomy mantle
so 7 days or whatever is the delay used if delay_days isn't set?...
gloomy mantle
Did you check if the `delay_days` is set to 0?
no, i was assuming it would be 0 by default
I guess that isn't the case?..
dim sedge
I don't know the value of delay_days that was set in your connected account, and I'd suggest you to check it out.
gloomy mantle
looks like it's set to 2
but it took a week to pay out
i guess i can set it to 0, but i already know that users aren't going to be content with having their wait time just 2 days shorter
dim sedge
You should also take note that the payout speed varies by countries (https://stripe.com/docs/payouts#standard-payout-timing)
gloomy mantle
these are only cc transactions
for now
oh
wait, what? The users already set up their banking details when they went through the Connect onboarding process
Hm. "...you won’t receive your first payout until 7–14 days after receiving your first successful payment. "
I guess the first payment takes longer than subsequent ones.
I don't remember reading this before, i guess it answers this the original question
This is going to be an annoying fact to have to explain to the end user. Regardless, thanks for finding the reason...
much appreciated
dim sedge
https://support.stripe.com/questions/waiting-period-for-first-payout-on-stripe yes the first payout usually takes a longer time.