#Romdick
fierce loom
Hi there, can you share with me the subscription ID?
orchid kestrel
Hello Jack, here the subscription ID: sub_1MgVb6GlGQqmvT7ZCzW3lWIE
Check the invoice: 3A17E8E-0021
fierce loom
OK, so this subscription starts at 2023-02-28 16:00:00 UTC, and that's why the time one month later is 2023-03-28 16:00:00 UTC, which is 2023-03-29 00:00:00 PST
orchid kestrel
The subscription is created 02/28/2023 but the start date is 03/01/2023, it also shows in the start date is 03/01/2023, right?
fierce loom
That's 03/01/2023 PST, which is 2023-02-28 16:00:00 UTC
orchid kestrel
How can we correct the billing date? The coverage should be March 1 to 31.
orchid kestrel
That's 03/01/2023 PST, which is 2023-02-28 16:00:00 UTC
Can you tell me more about this, I am trying to figure out. We are in Philippine Time Zone.
fierce loom
Stripe starts subscription based on UTC time. So my advice is to avoid start the subscription on the 1st day of the month if your timezone is different from UTC.
orchid kestrel
But the thing is this happened just once, we usually set up subscription on the first of the month and everything is correct.
I'm still confuse because the start date is March 1, so regardless when we create the subscription it will start on March 1 and the coverage should be 30 days right? not 28 days.
fierce loom
As I explained before, the subscription starts on 2023-02-28 16:00:00 UTC. Stripe timestamps are always based on UTC time.
silk hollyBOT