#B2
1 messages · Page 1 of 1 (latest)
If you intention is for the account to remain as a Connect platform, then yes the app will need to be distributed from a different account
Otherwise we can change the transfer the account to non-Connect status to unblock public distribution
I do want to receive events on connected account though. For example, I have configured my connect backend to listen for events when a payment fails for connected accounts etc.
How do I achieve that?
My question is similar to what apps like this do => https://marketplace.stripe.com/apps/baremetrics
That's automatically configured as the app publisher when accounts install your app. What seems to have happened though is you've inadvertently setup your account as a Connect platform (unrelated to Stripe Apps)
If you're not processing payments via Connect or enabling the movement of funds via Connect then that doesn't apply and you should use the same account
But we (Stripe) will need to transition your account back to that status, so you should write in to my team: https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Oh, just to be clear.
Do you mean once my app gets access from the stripe app manifest & user agrees. I do not need to setup my account as a connect platform to receive events?
In the stripe app manifest, I dont see where I can set up my backend webhook url
Do you mean once my app gets access from the stripe app manifest & user agrees. I do not need to setup my account as a connect platform to receive events?
Correct. The installation of your app establishes the read/write connection between your account and the installer, in accordance with the permissions outlined in the manifest