Jane_Zhong | Stripe Developers | Page 1

tawny frigateBOT Mar 20, 2023, 12:48 PM

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wary field Mar 20, 2023, 12:48 PM

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Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

olive escarp Mar 20, 2023, 12:48 PM

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req_gmTephbGwcNuhA

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Hi again ,I have test the code That we 've talked about before ,and I did receive the 30000 amount ,but have this error that I mentioned above .

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It is the account Id of an Express Account .

wary field Mar 20, 2023, 12:51 PM

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You are creating a Payout to this account acct_1MnessIChLzYcL9f Which is not connected to the platform account you are using acct_1LhszfEm6oZta2po

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BUT, it looks like are connected... checking...

olive escarp Mar 20, 2023, 12:53 PM

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I can't see the acct_1LhszfEm6oZta2po ;where did you get it ?

wary field Mar 20, 2023, 12:56 PM

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This is your accountId (Platofrm) no ?

olive escarp Mar 20, 2023, 12:56 PM

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Yes

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But I didn't send to this account

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Ah ,I got it ,it means ,When sending out the payout ,I didn't connect my own account ?

wary field Mar 20, 2023, 12:58 PM

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I mean from your Platform Account acct_1LhszfEm6oZta2po you are trying to create payout acct_1MnessIChLzYcL9f

olive escarp Mar 20, 2023, 12:58 PM

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So , where should I modify ?

wary field Mar 20, 2023, 1:00 PM

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Did the onboarding of your Express Account were achieved correctly when you create the Payout ?

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Can you create another Payout request please ?

crude sonnet Mar 20, 2023, 1:01 PM

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I think the issue here is that they mean to be creating a transfer instead of a payout

wary field Mar 20, 2023, 1:01 PM

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crude sonnet I think the issue here is that they mean to be creating a transfer instead of a ...

Is this what you want to achieve @olive escarp ?

tawny frigateBOT Mar 20, 2023, 1:02 PM

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olive escarp Mar 20, 2023, 1:02 PM

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Yes ... I think so .Because I am not English native speaker ...What I need is pay the payment to a user to their Express Account

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I need to use transfer or payout ?

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I can't different transfer and payout sorry ..

crude sonnet Mar 20, 2023, 1:03 PM

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transfers are for moving money between your platform balance & the balance of a connected account, whereas payouts move money between a stripe account's balance and a bank account attached to that stripe account

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so if you have money in your platform's balance that you want to pay out to a connected account's bank account, you'd need to first make a transfer to send the money to the connected account's balance, then a payout to move it to the connected account's bank account

olive escarp Mar 20, 2023, 1:05 PM

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In my case , I will need to move the payment of my Stripe balance to the user's bank account .That's why I create Express Account to them

olive escarp Mar 20, 2023, 1:06 PM

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crude sonnet so if you have money in your platform's balance that you want to pay out to a co...

Ahh ,I see .Thank you so much ! Do you have a step by step guide? Relation with this ?

proven spruce Mar 20, 2023, 1:07 PM

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https://stripe.com/docs/api/transfers/create

Stripe API reference – Create a transfer – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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Also this doc might be helpful. That guide shows how to make a transfer after getting a payment to your platform https://stripe.com/docs/connect/charges-transfers

Creating separate charges and transfers

With Connect, you can make charges on your platform account on behalf of connected accounts, perform transfers separately, and retain funds in the process.

olive escarp Mar 20, 2023, 1:09 PM

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Thank you so much !I am going to take a look !

#Jane_Zhong