#Power
1 messages · Page 1 of 1 (latest)
Have you already gone through sales to get this enabled? https://stripe.com/en-gb-us/radar/chargeback-protection
Yes
Wait those payment intents are from someone else's account?
On this payment made through another site's API
What do you mean by this?
Wdym lol
Those are from my Stripe account
The first payment intent I sent was made through a website that uses Stripe's API
The second one was through a direct stripe product link
That's what I want clarified. I didn't know what you meant by made through another site's api
Give me a bit to look
Thanks
Ah from what I'm seeing, Chargeback protection is only qualified on Stripe-hosted payment pages
So it's not possible for a website that allows vendors to sell with Stripe to be compatible with Chargeback Protection?
If they use Checkout, then it should work
But not if they're just doing payment intents + payment element
Is it allowed for a site to allow multiple vendors on it to sell with stripe?
Not sure. I would reach out to support: https://support.stripe.com
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
We mostly just answer questions about the API in here
Got it, thanks for all your help.