#atul573
sacred trench
visual pilot
Yeah unfortunately that's not a supported country at the moment
We can't really help in here unfortunately
They should reach back out if they open up support
solar shale
but in documentation its like this "The server-driven integration is generally available in the United States and Canada. To request access to the server-driven integration in countries other than the US and CA, please email stripe-terminal-betas@stripe.com."
so would we able to get access?
visual pilot
I can't say to be honest. We don't know much about betas in here and don't discuss them
When did you email in?
May take some time to hear back
solar shale
it has been weeks.
visual pilot
Maybe follow up again
solar shale
Maybe follow up again
yea already done that
visual pilot
Sorry I wish I could help
solar shale
we also tried to integrate using js sdk in simulation its working properly but as we trying to test on real device we are getting dns error
visual pilot
Try support also: https://support.stripe.com/contact/email
solar shale
okay
solar shale
we also tried to integrate using js sdk in simulation its working properly but a...
host `` is resolvable by your DNS provider. is there any fix that we can implement in code rather than doing changes in customer network?
solar shale
when we are trying to connect with real terminal
we getting all the details about the terminal but while connecting with it its giving error
visual pilot
I think that's the generic connectivity issue message
I recommend starting here: https://support.stripe.com/questions/my-point-of-sale-application-cannot-connect-to-the-reader
solar shale
okay thanks for all the info and all your time will start from here 🙂