#sandy.nozaki
sacred forum
glacial wadi
Hello 👋
Are you asking about "reversing" a transfer? Not sure I follow "reserve" flow
silk inlet
oops sorry yes reverse transfer
glacial wadi
Hmm good question, I'm not sure tbh. Never really tried it.
Moving the question in the same thread
with SC&T can you give me some usecases for multi charges in 1 transfer?
silk inlet
does the reverse transfer have to happen in connected account or before it reaches the connected account?
glacial wadi
Afaik, the a pending transfer cannot be reversed.
Let me double check with a colleague
Correction here: Transfers don't really go into pending state.
I believe you're asking if the funds from the transfer need to be available before you can reverse a transfer, right?
If so, yes! It is only possible to reverse a transfer if the connected account’s available balance is greater than the reversal amount or has connected reserves enabled.
silk inlet
so during a transfer state its not possible, correct?
glacial wadi
If the funds haven't been made available and the connected account doesn't have enough balance then no, the reversal would fail.
Only exception here if you have connected reserves enabled
silk inlet
Correction here: Transfers don't really go into pending state.
I believe you're...
ok i understand once transaction is made it automatically transfers and is in pending in connected account. it takes up to 2 days for the funds to be available in the connected account at which can be paid out to the external bank account. and you are saying that once its available in the connected account is the only time we can reverse the transfer?
glacial wadi
If you're not on automatic payouts, the connected account might still have funds from previous transfers in which case you could reverse the transfer.
silk inlet
lets say we are on auto payout
they dont have funds, connected reserves is enabled, it will take from our platform and as transactions occur we will deduct accordingly correct?
i think i got the answer, funds need to be available in connected account for reverse transfer.
ill move onto the next question regarding multi charges 1 transfer, can you give me some usecases
glacial wadi
i think i got the answer, funds need to be available in connected account for reverse transfer.
that's correct
ill move onto the next question regarding multi charges 1 transfer, can you give me some usecases
haven't seen a ton of those but folks implement Separate Charges and Transfers when they want to control the timing of the transfer. So like only transfer the amount to connected account after the connected account has delivered the product/services
It is possible that connected accounts offer add-on services which may result in a separate charge but ends up being transferred in one transfer
silk inlet
when we say multiply charges is that multiple orders?
instead of 1 order 1 transfer, youre saying we can group those multi orders reconcile fees for all orders and transfer whats left over to the connected account, correct?
glacial wadi
yes that's correct
silk inlet
few more questions and thank you so much for all your help
glacial wadi
NP! 🙂 Happy to help
silk inlet
and not sure if you would know but id like to try asking because you seem to be very knowledgeable
for SC&T 1099k, i understand it reports on transfer since stripe would only know the transfer amount
and not know what we would NOT transfer from the charge
and understand that we have to download the CVS file and adj accordingly then import it back to stripe, am i good up to here?
Q1: after we download/adjust CVS file can we provide the 1099k to our connected accounts or do we have to import it back up and have Stripe distribute? Q2: Would it be possible for us to provide the 1099k service to our connected accounts? if so, what are the conditions/requirements/procedures?
glacial wadi
Unfortunately our team won't know anything about 1099 forms. You'd likely want to talk to our support team via https://support.stripe.com/?contact=true They're experts on questions like this and should be able to help with a broader context 😄
glacial wadi
Not really 😅 Fees also fall under support team's expertise.
silk inlet
ok lol next and last question for today, hopefully.
are there any demo or some visual of how the SC&T dashboard will look like?
glacial wadi
haha np! I don't think we have a separate dashboard for charge flow. It depends on the type of connected account you're creating. Since you're using SC&T, I'm assuming you're creating express or custom accounts.
If you're looking for express dashboard, you can follow this doc here
https://stripe.com/docs/connect/express-dashboard
Custom accounts don't really get access to the dashboard
silk inlet
yeah we have connect custom product, is that the same as custom accounts?
glacial wadi
Most likely. So yeah, they won't get access to any dashboards really. You can build one as a platform.
silk inlet
do you know what could possibly change?
glacial wadi
As in?
silk inlet
Curious to see how it'll be different and I think it'll help us better understand what we'll need in place for migration.
glacial wadi
are you asking about the differences between express and custom accounts?
silk inlet
no im asking about destination and sc&t dashboards
glacial wadi
Oh! Are you asking about if your platform account would see it any differently on the dashboard?
silk inlet
i understand the connected accounts wont get access, im asking about us as the platform
yes!!
glacial wadi
Gotcha. I don't think we have any demo(s) or examples for that unfortunately.
You can try creating a charge in test mode. The dashboards should be identical in testmode and livemode
silk inlet
so youre saying first set up SC&T then test it out to see?
glacial wadi
In test mode, yes. Our team on discord rarely works with the dashboard stuff so we don't have full context on what information would change. We mostly focus on API stuff 😅
Since you're planning to talk to our support team already, they might be able to help with that too^
silk inlet
awesome thank you so much hanzo!
glacial wadi
NP! 🙂 Happy to help
Good Luck!
silk inlet
actually i have 1 more question about 1099k of SC&T...are there any APIs that we can use so we can get it adjusted automatically?
since stripe reports on transfer for SC&T
glacial wadi
I don't think we have any APIs for that really
silk inlet
have any idea what others do?
they must either do it manually or develop something in-house huh?
glacial wadi
yup most likely. Support team might be able to offer an alternative!
silk inlet
so currently, theres no way to send each adjusted data directly to Stripe via the API ?
glacial wadi
Not for 1099s as per my understanding, no.
silk inlet
got it thank you so much!