#smartkiparis

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glass questBOT
vale mica
leaden lava
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pm_1MiykaJ4pJTaRArrmuazgFOK - here is an ID of our error transaction

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we found this in Stripe Dashboard

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It says that it was declined by bank because requires 3ds authorisation

vale mica
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This is showing that Payment was declined by customer's bank, I don't see a refund request ?

vale mica
leaden lava
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Ok, but is there any way to charge an updated sum from a 3ds card without this authentication?

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if a client will call a manager and ask to update an order, then manager in an admin panel will change the order and update a charging sum. Previous paid sum refunds and then we try to charge an updated sum using the saved method

vale mica
leaden lava
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maybe there is some way to automatically send a Customer some kind of a link to confirm a payment with a 3ds?

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No, not via a dashboard. We have an admin panel on our web site

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Where we see all orders and have an ability to edit them

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which causes in changing price of that order

vale mica
leaden lava
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Can you send me a link to docs that describe that update of PaymentInten is not possible for 3DS cards without authentication?

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And also can you confirm that if we do a proper payment flow, on PaymentIntent update we can provide a page or a frame with payment details for Customer to confirm his payment?

vale mica
desert gull
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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!