eboue90

[glossy walrus]

Adding additional context:
Here is the request:

{
"description": "1st payment for member lil debbit testing debit at test pool for course tier 0 at wednesday 08:00 to 08:30 [$4]",
"payment_method_options": {
"card": {
"moto": "true"
}
},
"statement_descriptor": "XXXXXXX",
"currency": "CAD",
"customer": "cus_NSDbUmeXXXXXX",
"payment_method": "pm_1MhJAiKhgqED1vd7Q8hIqrep",
"confirm": "true",
"amount": "452",
"payment_method_types": {
"0": "card"
}
}

Can you share the ID of the request that returned these contents? What was the request trying to do?

[outer wraith]

thanks toby, here is the response:

[glossy walrus]

Gotcha, thank you for that clarification. Since this was generated by the processing of a card, it seems like there is a problem with the card information that was provided. I would suggest confirming with your customer that the information they provided is correct.

[outer wraith]

thanks, ive done that - it was. my thinking is its something to do with it being a Canadian debit card (interac)

when i try a test using the test interac card provided here with the account in test mode it works, just not when doing it with a live card: https://stripe.com/docs/terminal/references/testing?locale=en-GB

[glossy walrus]

That is a good indication that your flow is properly set up to handle these types of cards, and that the problem is likely with the card details that your customer provided.

[outer wraith]

ok, thanks! ill try that again