#andy565

1 messages · Page 1 of 1 (latest)

ruby arrowBOT
broken spoke
#

👋 happy to help

#

would you mind elaborating?

ancient gate
#

yes certainly

#

so you have a subscription
Say Trade subscription at £20 pm
and you want to upgrade to Pro at £30pm
the prorate amount being £10 immediate payment
Do I have to show the customer they will be charged that £10 immediately ?

broken spoke
#

if you're sending them the invoice then yes

ancient gate
#

is there any specific rules or documentation to cite for that ?

#

I know it would be a common thing and would normally do it anyways but have a persistent client not wanting to show it

broken spoke
#

when you say "not wanting to show it" where exactly do you mean? in the invoice?

ancient gate
#

On a customer facing portal where they change subscription

broken spoke
#

please share you messages here instead of the main channel

ancient gate
#

sure that was reply helping someone else

broken spoke
#

Oh sorry

ancient gate
#

yes

broken spoke
#

are you asking whether you need to show it from a legal point of view?

ancient gate
#

yes thats right

broken spoke
#

we don't offer legal advice on this channel

ancient gate
#

ok thanks