#nunu
river ridge
low pollen
Hi
How can we help you ?
mortal minnow
can you pls check evt_1MflOTApUfMmwFXSNx1bSYL2
for acc
acct_1E0TLMApUfMmwFXS
is this error related to saving card?
low pollen
What you want me to check with exactly? why the setup is failed ?
low pollen
yes.
low pollen
is this error related to saving card?
yes exactly:
The latest attempt to set up the payment method has failed because authentication failed.
https://stripe.com/docs/error-codes#setup-intent-authentication-failure
mortal minnow
so what to do ? something to be resolved at customers end?
low pollen
Yeah, try another card.
mortal minnow
ok thnks