Elmo | Stripe Developers | Page 1

autumn hillBOT Feb 22, 2023, 12:28 PM

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indigo gyro Feb 22, 2023, 12:29 PM

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Are they being charged on the old PM on recurring subscription payments?

odd obsidian Feb 22, 2023, 12:29 PM

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yes

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Is the PM associated somewhere else?

indigo gyro Feb 22, 2023, 12:34 PM

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Can you share the sub_xxx?

indigo gyro Feb 22, 2023, 12:34 PM

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odd obsidian Is the PM associated somewhere else?

Could be set as the default_payment_method on the Subscription, which would take precedent

odd obsidian Feb 22, 2023, 12:35 PM

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I see, is this possible to change on the dashboard...or only on the api?

indigo gyro Feb 22, 2023, 12:36 PM

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Can maybe be done via Dashboard yeah

odd obsidian Feb 22, 2023, 12:37 PM

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On the subscription is the new one as well

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Just checked

indigo gyro Feb 22, 2023, 12:37 PM

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Can you share the sub_xxx ID?

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Or a payment ID that used the wrong card?

odd obsidian Feb 22, 2023, 12:38 PM

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pi_3MUKfRHH6VoBAgwZ0yu8XJAa

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sub_1LEjipHH6VoBAgwZx7fFIxeM

indigo gyro Feb 22, 2023, 12:39 PM

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Checking

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So pi_3MUKfRHH6VoBAgwZ0yu8XJAa used pm_1L3HW1HH6VoBAgwZRKPLVwnx which was the default_payment_method on the subscription up until ~an hour ago

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The customer (https://dashboard.stripe.com/customers/cus_Lkn6lhPNoiisxK) has a default_source set: src_1LGM6wHH6VoBAgwZJRFPoHAj which ends in 1003

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pm_1L3HW1HH6VoBAgwZRKPLVwnx ends in 3301

odd obsidian Feb 22, 2023, 12:44 PM

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default source?

indigo gyro Feb 22, 2023, 12:45 PM

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Not sure which is old/new, but they aren't the same card

odd obsidian Feb 22, 2023, 12:45 PM

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exactly

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how can this be happening....the pm should be the default source

indigo gyro Feb 22, 2023, 12:46 PM

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You said they were:

On the subscription is the new one as well

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But that's not true

odd obsidian Feb 22, 2023, 12:46 PM

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when I look at the subscription it shows the one ending 1003 as default

indigo gyro Feb 22, 2023, 12:46 PM

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We charged the default_payment_method on the Subscription (pm_1L3HW1HH6VoBAgwZRKPLVwnx) as that takes precedence over any default PMs on the Customer

indigo gyro Feb 22, 2023, 12:47 PM

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odd obsidian when I look at the subscription it shows the one ending 1003 as default

It does now, yep. As stated the default PM on the Subscription was unset an hour ago

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But at the time of that payment (a month ago) it wasn't

odd obsidian Feb 22, 2023, 12:47 PM

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oh ok....I will check with the team

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PRobably, my team had it as default on the customer, but not on the subscription....one hour ago they deleted the old pm and then it probably changed the subscription. They were not aware that we need to change it in both

indigo gyro Feb 22, 2023, 12:55 PM

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Yep, default_payment_method takes precedence over any Customer default:

ID of the default payment method for the subscription. It must belong to the customer associated with the subscription. This takes precedence over default_source. If neither are set, invoices will use the customer’s invoice_settings.default_payment_method or default_source.
https://stripe.com/docs/api/subscriptions/object#subscription_object-default_payment_method

Stripe API reference – The subscription object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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Now that is unset, the default_source on the Customer (which I assume is the new card) will be used

#Elmo