Tobq | Stripe Developers | Page 1

warm brookBOT Feb 17, 2023, 6:18 PM

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vital trench Feb 17, 2023, 6:18 PM

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@tame moss who are you

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Hi

tame moss Feb 17, 2023, 6:19 PM

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Hello! I work for stripe - give me a minute to read through your questions

vital trench Feb 17, 2023, 6:19 PM

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I'd ask chatgpt but it would probably give me incorrect info

tame moss Feb 17, 2023, 6:21 PM

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So quick question - what specifically are you referring to when you talk about user credentials? I assume this is some concept of "user" in your own database?

vital trench Feb 17, 2023, 6:21 PM

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yes

tame moss Feb 17, 2023, 6:22 PM

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A quick solution would be for you to set metadata when you create the Checkout Session with enough data that you can link the session back to your user

vital trench Feb 17, 2023, 6:23 PM

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oh I could just store the user ID in the metadata

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is this advised?

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does slack fire the webhook every month when the user gets charged?

tame moss Feb 17, 2023, 6:23 PM

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What do you mean by slack firing the webhook? Are you using some slack plugin?

vital trench Feb 17, 2023, 6:24 PM

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i saw in the api docs

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one second

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@tame moss https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=checkout#provision-and-monitor

Build a subscriptions integration

Create and manage subscriptions to accept recurring payments.

tame moss Feb 17, 2023, 6:27 PM

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Yeah, so we send webhook events to notify you whenever a subscription is renewed, but I'm not sure why you're talking about slack?

vital trench Feb 17, 2023, 6:29 PM

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i meant stripe sorry

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@tame moss

tame moss Feb 17, 2023, 6:29 PM

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gotcha

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So yes, we'll send you events every time the user is charged - you'll likely want to look through this list: https://stripe.com/docs/billing/subscriptions/webhooks#events

Using webhooks with subscriptions

Learn to use webhooks to receive notifications of subscription activity.

vital trench Feb 17, 2023, 6:39 PM

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@tame moss does invoice_paid represent the monthly payment? is it sent on the first payment (when the subscription is setup)?

tame moss Feb 17, 2023, 6:41 PM

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The invoice.paid event is sent for every successfully paid Invoice - so yes, it'll be sent for each monthly payment as well as the first Invoice that was created when the Subscription was first set up

vital trench Feb 17, 2023, 6:47 PM

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tame moss The `invoice.paid` event is sent for every successfully paid Invoice - so yes, i...

whats the best way to protect against chargebacks / subscription cancellations

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I konw there's invoice.payment_failed

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does this cover either of those 2 events?

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I guess I should simply assume the subscription is always cancelled - and add a new entry any time a new invoice_paid event comes in

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but it would be good to know/show the status of the subscription

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@tame moss are any events sent for chargebacks?

tame moss Feb 17, 2023, 6:51 PM

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There isn't a Subscription-specific event for chargebacks, there's the general charge.dispute.created event (and you'll want to read https://stripe.com/docs/disputes/responding)

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I believe there's a dashboard setting you can set so that if a Subscription charge is disputed it automtaically cancels the subscription

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Yeah it's here (https://dashboard.stripe.com/settings/billing/automatic) under the "Manage disputed payments" section

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

vital trench Feb 17, 2023, 6:52 PM

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but I think that wont invalidate the existing month, right?

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it will just prevent future charges

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I want to prevent people trying to get free usage of my SaaS service

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ive heard about peoples nightmares with chargebacks

tame moss Feb 17, 2023, 6:54 PM

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What do you mean by "wont invalidate the existing month"? It'll cancel the subscription immediately and it would be up to you to listen for the Subscription cancellation event and then immediately revoke their access

vital trench Feb 17, 2023, 6:54 PM

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but with an actual user cancellation, their current month is still valid - the following months are cancelled

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with a charge-back, the current month should be invalidated - as well as future months cancelled

tame moss Feb 17, 2023, 7:01 PM

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Is there no way for you to revoke access at the time the Subscription is cancelled? That's what I would recommend at least

vital trench Feb 17, 2023, 7:03 PM

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tame moss Is there no way for you to revoke access at the time the Subscription is cancell...

wdym?

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If they cancel a subscription, their payment for the current month will still go through, no?

tame moss Feb 17, 2023, 7:06 PM

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Their payment for the current month has still gone through but if they've disputed it that means they're going to attempt to get some of those funds back. Through the settings, you have the option of deciding whether you'd like to cancel the Subscription immediately (and no longer give them access), canceling at the end of the current period, or not cancelling at all

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It all depends on what specifically you want to do/how your subscrptions work

vital trench Feb 17, 2023, 7:07 PM

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i mean, if they cancel - not dispute - they will still pay for the current period, right?

tame moss Feb 17, 2023, 7:09 PM

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Let's back up for a second and approach this a different way since I think we're talking past each other - what specific behavior are you trying to achieve?

vital trench Feb 17, 2023, 7:11 PM

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user cancel -> continue existing subscription, no more future charges.
user disputes -> cancel existing subscription, no more future charges
@tame moss

tame moss Feb 17, 2023, 7:14 PM

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Yes, so you can do both of those things:

user cancel -> Use cancel_at_period_end: true to wait until the end of the month to cancel the Subscription
user disputes -> Use the dashboard setting that cancels the subscription immediately

vital trench Feb 17, 2023, 7:25 PM

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tame moss Yes, so you can do both of those things: - user cancel -> Use `cancel_at_period_...

oh

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i thought users could cancel directly from stripe

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makes sense, i should just cancel on their behalf wiht the at-end-of-period

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thanks

tame moss Feb 17, 2023, 7:31 PM

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👍 happy to help!

#Tobq