sai_rez

[teal canyon]

hi! the only way you can test that I believe is using a Test Clock to simulate time passing so the retries happen.

[tardy zodiac]

I see, is this something that can be done through dashboard or only though a testing suite intergration e.g. Jest?

[teal canyon]

neither really, it's a feature of the API (but can also be interacted with the Dashboard) https://stripe.com/docs/billing/testing/test-clocks

[tardy zodiac]

Awesome thanks for your help

Also wasn't sure the best place to report this but the chat feature on dashboard is broken, it remains hanging indefinetely

[teal canyon]

hmm interesting, like on dashboard.stripe.com? I didn't know we had a chat widget there

[tardy zodiac]

Yes, under help section there are a few options to get help and chat is one of them

[loud bridge]

Can you share a complete screenshot (including the url too?)

[loud bridge]

try using the support page:
https://support.stripe.com/contact

[tardy zodiac]

Widjet just hangs

[loud bridge]

Try this link directly

https://support.stripe.com/contact/email?topic=other