#djk3600
distant path
winged urchin
Hey tarzan good to see you again my man
hot stone
👋 happy to help
winged urchin
Amazing oaky two quiiick questions for sure!
okay first one is
when a payment is made and it appears in my bank statement the name isn't quite right
where can I edit how it appears
its appearing as
'PROPER PETS KINGSWOOD'
and I want it to be my company name instead
which is
'ONE PET CLUB'
Where do I edit it??
found it hahaha
hot stone
sorry you got there before I did
winged urchin
no worries
hot stone
my bad 🙈
winged urchin
but how do I get rid of the KINGSWOOD bit
is it because thats the registered address??
hot stone
are you using connect?
winged urchin
course my man
hot stone
where you have the statement descriptor
winged urchin
in my code or on stripe dashboard?
hot stone
a Payment Intent ID from your dashboard
but one that is showing the old statement descriptor
winged urchin
is it this?
hot stone
fyi https://stripe.com/docs/account/statement-descriptors, explains how you can add a statement_descriptor_suffix
which might be the reason behind the descriptor
hot stone
is it this?
no it's a pi_xxx
winged urchin
oh I see I see okay well its not major really
hot stone
and would be good if you can copy/paste the ID rather than a screenshot
hot stone
yes but this one doesn't have the suffix
winged urchin
oh weird, its not too much of an issue to be honest. Booking.com have AMSTERDAM in their descriptor
and no one cares
okay second quick question
I got an email from stripe like
'unpaid fees'
let me find it
I cant seem to find it, but I really want to be ontop of fees etc, can you help??
hot stone
this is not really something we can help with on this channel
you might need to contact https://support.stripe.com/?contact=true they are better equipped to answer you on these topics
winged urchin
ahhh no problem!