lucas_reddy

[stone sluice]

hi! what's the issue exactly?

[sharp elk]

okay for testing i add "start_date" just before 10 minutes in update subscription API
then i call subscriptionSchedule api then after 10 minutes you can see in image

its stripe invoice image

[stone sluice]

and what is the issue exactly? were you not expecting a payment failure and you want to know why the payment failed? something else?

[sharp elk]

i don't what happen can i share webhook call

[stone sluice]

anything you can share would be useful!

right now I'm completely lost.

[sharp elk]

i am also 🥹

[stone sluice]

what did you expect to see and what did you see happen instead?

what is the ID in_xxxx of the Invoice you're looking at?

[sharp elk]

i have two plans
const subscriptionSchedule = await stripe.subscriptionSchedules.create({

  customer: customerID,
  start_date: 1675770221,
  end_behavior: "release",
  phases: [
    {
      items: [
        { price: "price_1LSJlRBataYFhNKgp94qsExJ" },
        { price: "price_1LhvOxBataYFhNKgIvS7UsEu" },

      ],
    },
  ],
});

here is my subscription update api

[stone sluice]

what did you expect to see and what did you see happen instead?

what is the ID in_xxxx of the Invoice you're looking at?

[sharp elk]

i want to update subscription but i have two plans so we update with stripe update subscription schedules https://stripe.com/docs/billing/subscriptions/subscription-schedules#updating

[stone sluice]

makes sense

[sharp elk]

After Updating subscription schedules
stripe shows "charged after 1 hour" after 1 hour payment failed

sorry my english is so weak

[stone sluice]

ok, so the question is you were you not expecting a payment failure and you want to know why the payment failed?

[sharp elk]

yes 🙂

[stone sluice]

what is the ID in_xxxx of the Invoice you're looking at?

[sharp elk]

in_1MYpc2BataYFhNKgUCDRW8Zi

it happens with all users

[stone sluice]

it's because the customer does not have any default payment method set on them, so the subscription can not charge anything

[sharp elk]

so what can i do

[stone sluice]

you need to pass either https://stripe.com/docs/api/subscription_schedules/create#create_subscription_schedule-default_settings-default_payment_method or set https://stripe.com/docs/api/customers/update#update_customer-invoice_settings-default_payment_method

[sharp elk]

i already pass method on create subscription

got it

[stone sluice]

yeah but that only makes it the default for that specific subscription. So you need to either set a default for the schedule you create, or set the Customer-level default, per the API calls linked above.

[sharp elk]

ok thank you