#Jamie Lee

1 messages · Page 1 of 1 (latest)

sullen stoneBOT
wary linden
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this causes all webhooks to be broadcasted to all connected accounts
Can you explain a bit more about this?

stone plume
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I have a main account, we do event ticket processing for venues. The venues have their own standard Stripe accounts and we use Stripe Connect to process payments on their behalf and take an application fee. I have set up webhooks for each connected account under our main stripe account.

wary linden
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I have set up webhooks for each connected account under our main stripe account.
This doesn't sound like what you want to be doing. Can you share your account ID so I can see what you mean?

stone plume
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Each of the separate connected accounts have their own domain where the webhooks need to arrive, but the webhooks from each connected account is getting broadcasted to all the domains we're connected to

wary linden
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If you're setting these up on your platform account, yes every connect endpoint will get the events from all of your connected accounts, thats the intended behaviour.

stone plume
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when we have several hundred connected accounts, all processing orders at the same time - that is a lot of unnecessary processing no?

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Seems like I would need to set up a central server just to handle webhooks and deliver them myself?

wary linden
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But you should only have a single endpoint for this you operate as a platform

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Not one per account

stone plume
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So I need to have my own central server just to process webhooks and deliver them to the correct domain?

wary linden
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What are you trying to do? Are you not processing these events yourself?

stone plume
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I do need to forward all payment related events

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Each domain is running a separate instance of our event ticketing software

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on its own server

wary linden
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So then the connected accounts should each be setting up this endpoint as their own Account type endpoint to the necessary URL, if they're standard accounts they can do this in the full dashboard they have access to

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The alternative being you receive them as a platform and forward

stone plume
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I see, and it looks like I cannot manage webhooks on their behalf through our account

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My clients aren't technical at all, so it will take time to do this for each of them

wary linden
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If you want to be able to configure those via the API, please contact support describing this use case and the need to manage endpoints for standard accounts: https://support.stripe.com/contact
They can determine whether there are options available to help you 🙂