Shakeel

[long mesa]

👋 how may I help?

[pallid orchid]

I need help regarding stripe webhook

[long mesa]

sure thing

[pallid orchid]

Actually we have used TLS 1.3 version

is it supported by your WEBHOOK ?

[long mesa]

Did you have any issues?

or this is just a preventive Q?

[pallid orchid]

Already we have installed SSL with the TLS 1.3 version but our invoices going to draft

we have faced the issue

[long mesa]

is the invoices related to a subscription?

[pallid orchid]

yes

we have placed the order as a daily subscription

bu next day invoices goes to draft

Right now it the testing account

[long mesa]

yes this is normal, all subsequent invoices (after the first) get finalized after an hour of their creation time

[pallid orchid]

but we are waiting these invoices status change from DRAFT to PAID since two days

still remains as DRAFT

[long mesa]

would you mind sharing the invoice id?

[pallid orchid]

sure

Invoice number: B876A887-0017 this is paid for the first time

Invoice number: B876A887-DRAFT this is shows as DRAFT

[long mesa]

I need the in_xxx ID

[pallid orchid]

it is in test mode

[long mesa]

yes you can find the ID in_xxx on the dashboard

[pallid orchid]

in_1MTkDRSHRetzTue6pxLb0zVu for the PAID invoice

for the first time

in_1MUpe6SHRetzTue6UfwC4Hkj for the DRAFT one

[long mesa]

looking into it

[pallid orchid]

sure

[long mesa]

ok so two things here:
1- Stripe webhooks don’t currently support TLS v1.3
https://stripe.com/docs/webhooks/best-practices#webhooks-with-https:~:text=Stripe webhooks don’t currently support TLS v1.3
2- When you enable automatic collection, Stripe automatically finalizes, and begins automatic collection of the invoice. We wait an hour after receiving a successful response to the invoice.created event before attempting payment. If we don’t receive a successful response within 72 hours, we attempt to finalize and send the invoice.
https://stripe.com/docs/invoicing/integration/workflow-transitions#finalized

[pallid orchid]

Here is the SSL Labs report:-

[long mesa]

I'm aware, I've tested it

[long mesa]

but Stripe Webhooks don't currently support TLS V1.3

[pallid orchid]

So you mean to say we need to setup TLS 1.2

[long mesa]

yes

[pallid orchid]

but in the above screenshot you can see the TLS 1.3 as well as TLS 1.2

[long mesa]

yes but the default is 1.3 which is incompatible with Stripe Webhooks

[pallid orchid]

so we need to setup SSL with 1.2 TLS right

?

[long mesa]

yes

[pallid orchid]

and how to enable automatic collection? and what is the use

I would like to tell you that we are using your STRIPE module in our Magento 2 website for SUBSCRIPTION functionality

so as we have placed the order as DAILY subscribed

so the result is order is placed for the first time and as per the STRIPE docs in next day order should be created in the Magento 2 admin

but unfortunately it will not going to create

[long mesa]

you already have it by default

if you want to test, you don't really have to use 1 day prices but instead you can use test clocks

https://stripe.com/docs/billing/testing/test-clocks

[pallid orchid]

ok you mean when we use test clock so we can test it on the same day

[long mesa]

yes

[pallid orchid]

actually we are from INDIA so for testing we need to set the time in IST or as default GMT

Actually I have tried to test with the test clocks

[long mesa]

good 🙂

[pallid orchid]

on JAN 19

[long mesa]

you can advance time eventually to simulate the future

[pallid orchid]

and set the time is 20:35

GMT + 5:30

but not work for me

[long mesa]

you need to also advance the day

you can't go back in time, only forward

[pallid orchid]

okay I will try it again but do I need to set the time in IST or GMT

please suggest

[long mesa]

GMT

[pallid orchid]

Can we have any docs or screenshot how stripe create subscription order in magento 2 automaticaly

actually we don't have found any docs on google for the stripe

?

[royal eagle]

Hi there 👋 jumping in as my teammate needed to step away. Apologies but I'm not quite sure I understand what you're asking, is this the guide that you're looking for?
https://stripe.com/docs/plugins/adobe-commerce/subscriptions

[pallid orchid]

I am asking https://stripe.com/docs/plugins/adobe-commerce/subscriptions

yes

in the above article see the below para

The module automatically creates a new order in your Adobe Commerce admin panel for each renewal.

?

but I have placed many orders in Magento with the daily subscription

but next day order not creating automatically in Magento 2 admin

as documented

[royal eagle]

Gotcha, apologies, but we aren't as familiar with the specifics of how that connector operates (we focus more on helping developers integrate using our API). I would recommend reaching out to our Support team regarding this matter:
https://support.stripe.com/?contact=true

[pallid orchid]

I have tried many times since last 1 month but they are not providing any response

and always answered our dev will contact you soon

but still we are waiting since long