BearMan

[still apex]

Can you share an example evt_xxx ID?

[spare hemlock]

Hi @still apex

sure, sec

An example of a customer updated, working: evt_1MUo1pAlU8IbS42Hi1MrZG2I

An example of a (custom) account adding an external account, not triggering webhook: evt_1MUoHBPGSgm4Y5IkLgLrHx4X

(For the above, I had to view connect account's custom dashboard events)

[still apex]

Taking a look!

[spare hemlock]

The issue is: this event and the like aren't being sent via the webhook to my backend.

[still apex]

The key difference between those 2 events you shared is the account on which they occurred:

• evt_1MUo1pAlU8IbS42Hi1MrZG2I on acct_1BlddwAlU8IbS42H
• evt_1MUoHBPGSgm4Y5IkLgLrHx4X on acct_1LdLmyPGSgm4Y5Ik

Is this the webhook you're expecting to receive events at? https://dashboard.stripe.com/webhooks/we_1Kzbc5AlU8IbS42H1qnzU7uX

It's not configured as a Connect webhook (https://stripe.com/docs/connect/webhooks) so won't listen/receive events from any connected accounts, like acct_1LdLmyPGSgm4Y5Ik (which is what evt_1MUoHBPGSgm4Y5IkLgLrHx4X is). It's only set to receive events from your platform account: acct_1BlddwAlU8IbS42H

You need to re-create the same webhook, but check this box:

[spare hemlock]

Ah, yes

[spare hemlock]

Reviewing this, gimme a sec

[spare hemlock]

Not sure how I missed it this time.

Many thanks!

[still apex]

np!