Dejan

[left briar]

👋 happy to help

what seems to be the issue?

[ebon compass]

Hello, thanks

okay so let me explain what we do, we create a payment method from frontend and we have the next action option for 3DS2 but when

they somehow reload the page and dont complete the payment thier subscription is with status incomplete for 1 day before it gets cancelled

now we need to confirm the payment intent and if we confirm the same payment intent on frontent with the function stripe.confirmCardPayment(intent) we get error

The source you supplied is invalid

payment_intent_incompatible_payment_method

[left briar]

you need to check the PaymentIntent status

[ebon compass]

and on dev with test cards it works but on production it doesnt

[left briar]

if it's a requires_action then instead of using confirmCardPayment you'd use handleNextAction https://stripe.com/docs/js/payment_intents/handle_next_action

[ebon compass]

this link is 404

let me try pleasre

[left briar]

how so? can you visit https://stripe.com/js ?

[ebon compass]

nope it says not found

its from stripe

but the cointent inside says not found

[left briar]

sorry my bad

it's https://stripe.com/docs/js

you can also try this link https://stripe.com/docs/js/payment_intents/handle_card_action

sorry this one

just to recap in your case you need to use handleCardAction instead of confirmCardPayment

[ebon compass]

it doesnt work at all

nothing happens

this is the request we send

and we get this response

the status is:
status:requires_payment_method"

[left briar]

when the status is requires_action then you would use handleCardAction otherwise you would use confirmCardPayment