#dannyboy

1 messages · Page 1 of 1 (latest)

random hollyBOT
rare ginkgo
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Hi! Let me help you with this.

hazy saffron
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our query will look for response 'Charge not found' , type == invoice.payment_succeeded

rare ginkgo
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However you will need to do the filtering on your end.

hazy saffron
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thank you

hazy saffron
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I went here and found there are lots of events

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but on API call, there are only 17 records

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=> 17
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@rare ginkgo

rare ginkgo
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I see. Let me check

hazy saffron
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and why does searching for event ID in the top search bar doesn't work

rare ginkgo
# hazy saffron

It seems you didn't check the Webhook delivery status filter

hazy saffron
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yes. i want both to be included

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still same

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=> 17```
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hmmm, i think i found it

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Stripe::InvalidRequestError: (Status 404) (Request req_f3IuPMV61mSxiw) Event 'evt_1LxjigFJY7de0U6V5sJUSPKV' is no longer available because it's aged out of our retention policy. If this is causing serious trouble for your integration, please contact us at https://support.stripe.com/contact/email.

rare ginkgo
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Is this the error you get when you try to retrieve the event via API?

hazy saffron
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yeah

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it's in dashboard but not on API call

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old event

rare ginkgo
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Yes, Stripe has a timed retention policy for events, and delivery notifications. You might need to go through them manually.

hazy saffron
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hi

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seems that our webhook processing is working fine

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this has no charge connected to it

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amount_due is zero?

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@rare ginkgo

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what is applied balance?

rare ginkgo
sturdy wolf
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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

hazy saffron
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all good i think