#dannyboy
1 messages · Page 1 of 1 (latest)
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Hi! Let me help you with this.
our query will look for response 'Charge not found' , type == invoice.payment_succeeded
You can retrieve webhook events that are have "delivery_success" = false: https://stripe.com/docs/api/events/list#list_events-delivery_success
However you will need to do the filtering on your end.
thank you
I went here and found there are lots of events
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but on API call, there are only 17 records
=> 17
@rare ginkgo
I see. Let me check
and why does searching for event ID in the top search bar doesn't work
It seems you didn't check the Webhook delivery status filter
yes. i want both to be included
still same
=> 17```
hmmm, i think i found it
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Stripe::InvalidRequestError: (Status 404) (Request req_f3IuPMV61mSxiw) Event 'evt_1LxjigFJY7de0U6V5sJUSPKV' is no longer available because it's aged out of our retention policy. If this is causing serious trouble for your integration, please contact us at https://support.stripe.com/contact/email.
Is this the error you get when you try to retrieve the event via API?
Yes, Stripe has a timed retention policy for events, and delivery notifications. You might need to go through them manually.
hi
seems that our webhook processing is working fine
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this has no charge connected to it
amount_due is zero?
@rare ginkgo
what is applied balance?
The customer had a credit balance, perhaps from a previous invoice, that was used to cover the amount of this invoice, that's why it is 0. https://stripe.com/docs/billing/customer/balance
Hey, taking over here. Let me know if there's any follow-up Qs I can answer!
all good i think