#Hendie

1 messages · Page 1 of 1 (latest)

torpid nacelleBOT
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you have to special case the code to detect country and not pass that param if not operating in the US

raven jacinth
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so how can we ask for a future use payment method in the UK card-present case?

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raven jacinth
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what if we want to do both (like we do in the US), charge on the PI, AND ask for a future use PM?

last cape
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you can't

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that's a US only feature as mentioned earlier

raven jacinth
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so if we want to do a card-present transaction with amount, possible tip, and card-swipe, that can not be done while asking for a future use PM? That means a completely different customer flow, which is not as elegant as the all-in-one flow we have in the US? Was there no way the same flow could be done for the UK?

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yep it would have to be a different flow

raven jacinth
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so how do I ask for confirmation of amount, ask for tip and get a future-use-enabled card swipe for the UK?

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you have given me a liink for the card swipe part, but what aboutt the rest?

last cape
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you can't do all three at once outside of the US

raven jacinth
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so can I start a PI, do the first two, put that PI on hold, get the card swiped (with future uM), then add the PM the the first PI, and complete?

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no I don't think that would work

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if there was a workaround I would have given it you , there isn't so I haven't

last cape
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that is only not the case if you're using setup_future_usage, but that only works in the US

raven jacinth
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so would I have to first get a card swipe, save the card, then do a PI with amount and tip (adding ther PM to the PI first)?

last cape
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you can't use Terminal to charge a saved PM

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you could have the user swipe, save the card, then launch a new interaction to ask them to pay, so they swipe again (or do that in reverse), which obviously is not really an option to ask the customer to swipe their card twice in a row)

raven jacinth
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well, how DO you do a card present transaction in the UK, and have a PM for future use (we CERTAINLY don't want the customer to swipe twice!)

last cape
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like I'm not trying to be cagy or hide something from you, it's just not possible with the product today. So your options are to have a different checkout flow/business process outside of the US, and raise the feedback to your account manager/ https://support.stripe.com/?contact=true etc to help the Terminal team prioritise this on their roadmap

raven jacinth
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thank you for your explanation. It is NOT what we have come to expect from Stripe. This is a terrible solution.

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I will escalate it, thanks

last cape
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yep I totally agree it's very suboptimal

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it's quite possible there's a beta or limited feature etc for this

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so definitely ask your account manager etc