#Satyra1-connect-account-types

1 messages · Page 1 of 1 (latest)

worldly totemBOT
sonic blade
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What's the issue you're having?

haughty crescent
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here is req id req_rnN1PmnF1G7Hvk

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here is information that i am seeing in dashboard

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Provide more information in order to enable payouts for this account.
Information needed - Due Now
Bank account verification
Test data accounts are verified only once. Use different
test data helpers
to control the outcome of this verification.```
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im trying to create account in test mode

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what am i getting wrong

sonic blade
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The reason the fields are pending is that you did not use the test values

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in particular you must use address_full_match for line1

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And the appropriate date of birth (i can't see what you used in your request)

haughty crescent
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when i change line 1 i am getting Bank account verification Owner's address

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@sonic blade

restive lake
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HI 👋 I'm jumping in as my teammate needs to step away soon.

haughty crescent
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ok

restive lake
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Just to confirm, what you're looking for clarification on, is why those fields are coming up as required when you create a test Connected Account? If so, can you share the ID of the request that you made which changed the output to include Owner's address?

Additionally, looking at the limited part of the bank account number that we can see, I'm getting the impression that you may not be using one of our test bank account numbers which is what is prompting the bank account verification. I believe I mentioned this the last time we spoke, did you try using the test bank account numbers we talked about then?

haughty crescent
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acct_1MOS8lRFJz

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req_GFqtVNsAhBNaAU

sonic blade
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You can either supply this via the API (complex) or using Connect Onboarding (easier, hosted and pre-built)

haughty crescent
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ok but i need users to do this i dont know if there is a way to do this in my mobile app

restive lake
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Sorry, can we take a step back and recenter on what your concern is? I was under the impression that it was due to the results you saw when using our Connect test data, but your most recent message makes me feel like I may be missing the point of you reaching out.

haughty crescent
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or how can i create account witch is not custom but can withdrawal money and get money from different users

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thats my only requirements

restive lake
haughty crescent
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i have mobile app thats sometthing like uber eats one of users can make an orders and pay different one can make ofers and restaurants that can sell stuff

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i need to get cash flows right

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witch type of connected account is best match for this

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but i am moving part of this money threw my accont

restive lake
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So who in your scenario needs to receive funds as part of these transactions? Just the restaurants, or are there also delivery drivers that are involved?

haughty crescent
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for now thats only way to charge restaurants for using app

restive lake
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Sorry, to clarify, what I am trying to determine is whether there are multiple parties that you will need to pay funds to as part of your flow. Is there anyone other than the restaurant that needs to receive funds as part of an order (other than your Platform account)?

haughty crescent
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no just restaurants and my connected accout

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or different account but related to me i dont know the best way to do this

restive lake
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I was asking because these are the types of things that determine what type of accounts and charges you should use, and if the answers are going to be shifting then I'm not comfortable saying a particular approach is definitely a good fit. What I can do instead is point you to our docs that explain the different charge structures and account types that are available, but please note those two decisions go hand-in-hand (our charge types have recommendations for what type of accounts they should be used with)

https://stripe.com/docs/connect/accounts
https://stripe.com/docs/connect/charges

Custom accounts are the most tedious to work with, as they offer the greatest amount of flexibility but require more coding to take advantage of that. Express and Standard accounts are easier to work with, but have less robust capabilities.

For charge flows, Separate Charges and Transfers should be used if you will need to pay more than one person/party (other than your platform) as part of your funds flow. If you do not need to do that, then Destination Charges or Direct Charges are much easier to work with.

Direct Charges are a better fit when you want to give your customers the impression they are working directly with your vendors/third-parties, and Destination Charges are usually a better fit when you want your customers to have the impression that they are working with your Platform.

I strongly recommend you read through all of the charge options as your choice also impacts things like who pays the Stripe fees and who is responsible for refunds/disputes.

haughty crescent
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ok lets say that i want to use standard account where can i find info what should i provide for standard account when i create acooun in my app

restive lake
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From the doc provided that lists the type of accounts, you can click on Standard near the top which brings you to this page which walks through the process of creating/onboarding a Standard Connected Account:
https://stripe.com/docs/connect/standard-accounts

The idea is that your Platform makes a request to create the Account, and you then make another request to generated an Account Link for that Account. You then direct the owner of the account to the Account Link's url, and they are able to provide the necessary information directly to us via a hosted page.

Integrate with Standard accounts to get started using Connect right away, and let Stripe handle the majority of the user experience and user communication.

restive lake
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Satyra1-connect-account-types