#TyNei

1 messages · Page 1 of 1 (latest)

dense galleonBOT
icy sinew
eager steeple
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I don't see /v1/setup_intents/{setup_intent_id}/link_account_sessions in logs

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I see the request id in network tab. req_4OUudFVYpKwlPA

icy sinew
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Ah that means it's not even hitting our server and it's failing validation within the client library

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Can you log the error message?

eager steeple
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I don't see the log in test mode, but it is still working tho🤔

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I copied the request as curl. this is the error message {
"error": {
"message": "You currently only have access to instant verifications. To access additional bank data from Financial Connections Accounts, submit your registration at https://dashboard.stripe.com/financial-connections/application.",
"request_log_url": "https://dashboard.stripe.com/logs/req_4Hkw3wj98XpAt2?t=1673040633",
"type": "invalid_request_error"
}
}

icy sinew
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Ah there you go

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That's for req_4OUudFVYpKwlPA?

eager steeple
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We submitted the registration. And we see this

eager steeple
icy sinew
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Hm ok. I recommend reaching out to support about this then: https://support.stripe.com/contact/email to get this straightened out

eager steeple
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I tried to. They said they have to transfer me to a specific support tea, and the team only uses email. I have been trying to email them, but it takes days to get a one-sentence response.

icy sinew
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yeah unfortunately you may have to wait a bit for a response. if you've successfully submitted the registration and are still getting this error someone from support will need to assist