#Ferecium

1 messages ยท Page 1 of 1 (latest)

fierce shellBOT
sonic socket
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What's the question

dire void
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Hi ๐Ÿ‘‹

I'm trying to understand, for a connect account, to who belong data? (subscriptions, customers, payments...)

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Does the data belong to the connect user, or to the main plateform account?

sonic socket
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That would depend on what kind of Connect accounts you're using

dire void
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Standard connect account

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Express connect account my bad

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In fact, I'm trying to understand wether it's possible to get a connect account to migrate from one platform to mine.

I'll need to get his customer default payment

sonic socket
sonic socket
dire void
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To be transparent, do you know Substack plateform? They allow their customers to make newsletters and use Stripe to handle paying subscriptions. I'm building an equivalent website, and I user Stripe as well.
I'm trying to figure out if I can help my new users migrate from Substack to my website, keeping their customers

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I was thinking that subscriptions belongs to the connected account and that it should be possible, am I wrong?

sonic socket
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I know of Substack, yes. I don't know anything about if/how they integrate with Stripe

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Well you can't disconnect an Express account from one platform, and re-connect to another. That's the first blocker

dire void
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Ok. But If I tell my new users to create a new Stripe account connect to my platform. Is there a tool to export their users and their subscriptions and payment method, so that I can import all that in their new stripe account linked to my platform?

sonic socket
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No, we don't have any official tools like that

dire void
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Ok, thank you a lot for your time ๐Ÿ™‚

sonic socket
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np!