khushboo

[topaz garnet]

Hi there!

How are you creating the coupon? With the dashboard or the API?

[tacit moth]

dashboard

[topaz garnet]

In the dashboard I see this when creating a new coupon:

[tacit moth]

Yes , I have added from here but it is not working properly, This is working for all products.

[topaz garnet]

Can you share an example where it's not working?

[tacit moth]

Sure

[tacit moth]

We have two product membership product and strorage product
and i have created coupon for membership product.

The problem we are facing that we are able to use that coupon for storage product as well , While we have created coupon only membership product.

[topaz garnet]

The problem we are facing that we are able to use that coupon for storage product as well
Can you give me a concrete example? Like a Checkout Session ID or Subscription ID where you used a coupon and it was applied to two products?

[tacit moth]

Here are the Subscription ID
sub_1MKIjnHmFCUaMUjnfysdLtFD
sub_1MKIj7HmFCUaMUjn4f3Zrpyo

[topaz garnet]

Thanks! Give me a few minutes to look into this.

[tacit moth]

Sure

[topaz garnet]

If you look at sub_1MKIjnHmFCUaMUjnfysdLtFD, this is the first invoice: https://dashboard.stripe.com/test/invoices/in_1MKIj7HmFCUaMUjnDjEMlysl
And if you check carefully the coupon was not applied:

[tacit moth]

Yes correct, but I have not recieved the error message and transaction was succesful

[topaz garnet]

There's no error message. Stripe just ignored the promo code you passed since it doesn't apply to the product.

[tacit moth]

Okay, Thank you for your help!

Is there any way to know which coupon is applicable on that product ?

[topaz garnet]

What do you mean? If you retrieve the coupon with the API, you can see the products it applies to: https://stripe.com/docs/api/coupons/object?lang=curl#coupon_object-applies_to

[tacit moth]

I mean how do i know how many products are there on this coupon.

I tried this-
$couponCheck = Stripe\Coupon::retrieve($couponCode,['expand' => ['applies_to.products']]);

Stripe\Coupon Object
(
[id] => Discount23
[object] => coupon
[amount_off] =>
[created] => 1672319227
[currency] =>
[duration] => forever
[duration_in_months] =>
[livemode] =>
[max_redemptions] => 100
[metadata] => Stripe\StripeObject Object
(
)

[name] => 100%DiscountCoupon
[percent_off] => 100
[redeem_by] => 
[times_redeemed] => 1
[valid] => 1

)

[undone kraken]

Can you send me your account ID so I can check in to this coupon?

[tacit moth]

You mean coupon ID ?
Discount23

[undone kraken]

Account ID, (acct_123)

Unfortunately I can't look up that coupon by its user facing code

[tacit moth]

I just want to know is there any way that i can know how many product are applied on this coupons ?

[undone kraken]

The call that you are making looks like it should work, because it isn't I am wondering if this has something to do with how the coupon is configured

[tacit moth]

acct_1IdQD8HmFCUaMUjn

[tacit moth]

I could not find the details of the product in it

[undone kraken]

In the API or the dashboard?

[tacit moth]

API

[tacit moth]

Getting this response -

Stripe\Coupon Object
(
[id] => Discount23
[object] => coupon
[amount_off] =>
[created] => 1672319227
[currency] =>
[duration] => forever
[duration_in_months] =>
[livemode] =>
[max_redemptions] => 100
[metadata] => Stripe\StripeObject Object
(
)

[name] => 100%DiscountCoupon
[percent_off] => 100
[redeem_by] => 
[times_redeemed] => 1
[valid] => 1

)

could not find the details of the product in it

[undone kraken]

Sorry the server got really busy and I got pulled away from looking in to this one. Checking now

[tacit moth]

Its okay

[undone kraken]

Oh I found the issue https://stripe.com/docs/api/coupons/object#coupon_object-applies_to

Contains information about what this coupon applies to. This field is not included by default. To include it in the response, expand the applies_to field.

Can you try explicitly expanding the applies_to parameter when making this call? https://stripe.com/docs/api/expanding_objects#expanding_objects

[tacit moth]

But I am sending expand parameter see
Stripe\Coupon::retrieve('Discount23',['expand' => ['applies_to.products']]);

[undone kraken]

I hope this isn't the issue but can you try passing 'applies_to' without .products?

Just to see if that returns things and the API is being finnicky?

[tacit moth]

Yes i did
Stripe\Coupon::retrieve('Discount23',['expand' => ['applies_to']]);

But still getting same response . Where is going wrong please guide us .

Stripe\Coupon Object
(
[id] => Discount23
[object] => coupon
[amount_off] =>
[created] => 1672319227
[currency] =>
[duration] => forever
[duration_in_months] =>
[livemode] =>
[max_redemptions] => 100
[metadata] => Stripe\StripeObject Object
(
)

[name] => 100%DiscountCoupon
[percent_off] => 100
[redeem_by] => 
[times_redeemed] => 1
[valid] => 1

)

[undone kraken]

I wonder if it is the version of the PHP library you are using though that shouldn't affect this as far as I know. Checking in to that

[tacit moth]

Ok

[undone kraken]

Looks like you should be fine there.

Can you try the cURL command and see if this info comes back in the raw response?

  -u sk_test_1234: \
  -d "expand[]"="applies_to" \