#JoaoVitor

1 messages · Page 1 of 1 (latest)

grim owlBOT
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hi! do you have more context on this or exact code you use?

bold zodiac
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first create File (document customer) later create account and send file.Id where has Verification

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send all other prop

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I don't know what that means sorry

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any code you can share?

bold zodiac
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what's the value of requestOptions?

bold zodiac
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i send my apikey

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hmm, strange

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it's probably because you can't use Connect in Brazil or something similiar

bold zodiac
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can i be blocked my ip ?

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bold zodiac
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but stopped created

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bold zodiac
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is that definitely the account where you're using the API key that is getting these 'Unrecognized request URL' errors?

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can you share maybe a full stack trace from the error as well, and a request ID req_xxxx if there is one?

bold zodiac
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dont make log

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return exception but dont make log in dashboard

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hmm, really strange. Are you sure this is happening on the account ID you posted above?

bold zodiac
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yeah

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has visual studio ?

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i share my screen

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that's not really possible

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would be more useful if you could share your complete code, as text(not screenshots)

bold zodiac
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would you know the IP address your server running this code is using? So I can try to find logs on our side. Also, when exactly did this happen most recently? can you try it again now so there will be a recent log for me to find?

bold zodiac
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170.246.68.252

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thanks, looking at some things now...

bold zodiac
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i using sdk

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I know yes

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can you show me how you create requestOptions ?

bold zodiac
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var requestOption = new RequestOptions
{
ApiKey = acquirer.Key
};

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acquirerKey this my ApiKey save in DB

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hmm ok. Can you try creating a new instance of if instead of re-using it across requests? Maybe if you use it with a FileService it gets stuck after that

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i.e. when you call serviceAccount.CreateAsync, pass a new RequestOptions instead

bold zodiac
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ok

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help again

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'That file was not uploaded with the correct purpose parameter. Try uploading a new file with a valid purpose: identity_document, `document_provider_identity_document

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yes you should be using Purpose = FilePurpose.IdentityDocument not Purpose = FilePurpose.DisputeEvidence

bold zodiac
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ok

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how this 'Cannot create payouts: this account has requirements that need to be collected.. Please provide those fields to re-enable payouts

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yes, you cna't just create an account and immediately start sending money and payouts to it like in that script

bold zodiac
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You cannot be on a manual payout plan in country BR

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has other way ?

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don't think so!