#JoaoVitor

1 messages ยท Page 1 of 1 (latest)

trail sleetBOT
stone basin
#

Hello ๐Ÿ‘‹
How can I help?

languid pelican
#

problem create a Payout return error "ACH payments from BR are not currently supported"

stone basin
stone basin
#

That's not a payout request though.
You're trying to set a ACH source to a customer located in BR?

#

Let's take a step back

#

what is it that you're trying to do? What's your end-goal?

languid pelican
#

create a bankaccount for customer and later create PayoutCreate where Destination is me BankAccount.Id

stone basin
#

So you want to send money to your customer's bank account?

#

or do you want to charge your customer's bank account?

languid pelican
#

send money

stone basin
#

We don't support sending money to customer's bank account. The customer object and their bank account can only be charged with Stripe.

If you want to send money, you would need to build an integration using Stripe Connect where your customer's are your connected accounts!
https://stripe.com/docs/connect/collect-then-transfer-guide

languid pelican
#

here RequestId req_38Hzdbgp1ZaTJo

#

i create a Account and Update creating ExternalAccount and PayoutCreate send accountId

#

and stripe return "No such external account: 'acct_1MFfNnQZNrkQuvbQ'

stone basin
languid pelican
#

whats this 'btok_1MFfRYHEFylh3oXLKEf5tWXo' ?

#

btok

stone basin
languid pelican
#

here requestId req_bCKHT63qrFUEMd

#

now create Account and later Create Token (Bank Account) later Create ExternalAccount where (ExternalAccount = tokenId) and send Account.Id for create

stone basin
#

are you setting a Stripe-Account header when creating a payout?

languid pelican
#

Create Payout send externalAccountId

stone basin
languid pelican
stone basin
#

You need to set the connected account ID as stripe_account to which the bank account belongs

languid pelican
#

other error

#

: 'Cannot create payouts: this account has requirements that need to be collected.. Please provide those fields to re-enable payouts

stone basin
#

Have you onboarded the account completely?
It sounds like some requirements are missing

languid pelican
#

yeah

stone basin
#

That code doesn't do anything for onboarding ๐Ÿ˜…

#

what kind of connected account have you created?

#

Looks like its an express account

languid pelican
#

express

stone basin
languid pelican
#

alter account not is express

#

is custom

#

this info for create Account

jovial robin
#

Our accounts require certain info before they can do things like make charges or take payouts

languid pelican
#

@austere mulch