#mochihealth

1 messages · Page 1 of 1 (latest)

loud terraceBOT
umbral perch
#

for some reason this triggers the payment_intent.requires_action

fierce cipher
#

Hello! Do you have a Radar rule set up to require 3D Secure for all transactions?

umbral perch
#

and the invoice.payment_failed

#

and the payment actually goes through

#

so the successful webhooks also fire

umbral perch
#

where can i double check that

fierce cipher
umbral perch
#

i just did it for the 799 subscription and that thing didnt pop up

fierce cipher
#

Can you give me the ID of the Payment Intent which required a next action?

umbral perch
#

pi_3MFMztBPM36OC3gX1Ke5pESk

fierce cipher
#

Looking...

#

Hm, this does seem unexpected. Give me a few minutes...

umbral perch
#

ok thanks

umbral perch
#

have you looked into it

velvet trail
#

Hi mochihealth. We're still looking into this

fierce cipher
#

Quick update: this seems to be an issue on our end. We're investigating further now, but it doesn't look like anything you did triggered this. You can ignore for now, and once we find and fix this issue things should return to normal.