#H Panseriya

1 messages ยท Page 1 of 1 (latest)

orchid auroraBOT
devout fox
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I think if you select the product, it will then prompt you for which price under that product you want

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Do you have prices attached to that product?

tight granite
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Yes but it is not showing

devout fox
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Have you tried refreshing?

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Also can you send the product and price id's?

tight granite
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Yes, I refreshed.

Product ID: prod_E3CGBvZiUaIuvS (FLocksy Product)
Price ID: plan_LznH2MWnowP15k

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Account: Techup > Flocksy

devout fox
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Interesting. Looks like you used the older plan API. Can you retry creating a price with that product via the dashboard and see if that shows up?

tight granite
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Ok. Let me take a look

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Still, It's not showing

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I have tried but not working

devout fox
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What happens when you click the product though?

tight granite
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Nothing happens

devout fox
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What does the invoice actually invoice?

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So it just shows $0?

tight granite
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Please check above attached image

devout fox
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Oh it's a recurring price

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Those you can't select through the invoice editor i don't think

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You'd want to create a subscription instead

tight granite
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If we want to do it then how we can do it?

devout fox
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From the dasboard?

tight granite
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I want to create invoice for one time of the recurring products. How can I do it?

devout fox
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Then that's not recurring if it's a one-time price. You would just need to create a new one-time price for the amount you want to charge under the product

tight granite
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I want to do it from Stripe UI not the API

devout fox
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You can specify an end date with the ui too

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Why do you need to create a subscription though if it's just a one time price?

tight granite
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sometimes customer want to pay the amount from bank. That's why.

devout fox
tight granite
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At present, we are not allowing to deduct the amount from bank in our system,

BUT if they want to do it then we are following this process.

devout fox
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But if you are charging them only once, why not use a one-time price?

tight granite
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We have subscription model. So, we cn't do with one-time price

devout fox
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So you just need it reflected as a subscription in your system even if charging once?

tight granite
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Yes, we manually mark as a subscription

devout fox
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Ok

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Sorry copied wrong link

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It's correct now

tight granite
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Ok. Thanks

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For one-time deduct the amount of subscription price. Which param do I need to select?

devout fox
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1 cycle would just run the subscription for 1 unit of time. So if it's a monthly sub, 1 cycle will bill only for 1 month

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And cancel at the end of the month before renewal

tight granite
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Ok. THEN this event "customer.subscription.deleted" will be called. Correct?

devout fox
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yeah

tight granite
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ok

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Not getting email for invoice after clicking on "schedule subscription"

devout fox
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That's because you're in test mode. We don't send emails in test mode

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If you manually go to the invoice in the invoices page of the dashboard. You can send it through there. But we don't automatically send emails in test mode.

tight granite
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I am getting email when I create a invoice instead of subscription

vague arrow
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๐Ÿ‘‹ stepping in

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That's correct since we do send one-off Invoice emails as they won't spam like Subscription renewals

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We only send these to your owner email though

tight granite
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I want to test it in test mode AND then I can inform to our partners to do it on live mode.,

vague arrow
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As noted above, you should be able to trigger the invoice to send via the invoice page of the Dashboard but you can't send the invoice from the Sub Schedule creation

tight granite
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ok

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Is it possible to send this chat on my email address?