Ahmad IT

[frozen totem]

Hi 👋

This generally is due to problems with the signature verification which could be due to the webhook secret not matching what is expected but also if your live site is hosted differently that may impact the request body

[placid sandal]

Well I had problems with request body before and I fixed it and it worked on test mode
I thought switching to live mode was just by changing the secrets
I did import my test webhook to live mode

[frozen totem]

That should be all there is

So the endpoint is still the same? Where the code lives that is handling this webhook is the same between test and live modes?

[placid sandal]

Yes, I handle them both on the same endpoint which is on nodejs server

[frozen totem]

Okay this might seem basic but can you log the endpoint secret in your Node server and compare the values?

Against what you see in your Webhooks table in the Dashboard

[placid sandal]

Okay one min

[placid sandal]

I just realized that the secret contained an extra characters that did caused the problem
Thanks for the help, sorry for the bother 😅

[frozen totem]

No worries, that's why we're here 🙂