#yolan.pibrac-tap-to-pay

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wind warrenBOT
sand smelt
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๐Ÿ‘‹ happy to help

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just give me a couple of minutes to take a look at this

sacred raptor
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Yes of course, thanks

sand smelt
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which reader are you using?

sacred raptor
sand smelt
sacred raptor
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Yes I have created a location that is located in US (with the same info as in the documentation). (I am developping the application from France, is it possible that create the error ?)

sand smelt
sacred raptor
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Ok, but because tap-to-pay on iphone is only available in US, I was afraid it will not work with my current location. Do you think I will be able to test the feature from France ?

sand smelt
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where did you read that the tap-to-pay is only available in the US?

sacred raptor
sand smelt
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is your platform US based?

sacred raptor
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Yes, the plateform of the company where I work is in the US (our stripe account is Zeffy US)

sand smelt
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hmmm I honestly haven't tested this out since I'm also not US based

sacred raptor
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Ok, I think I will try to make it work with my real address from Paris

sand smelt
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what I would suggest is one of two things: you can either come back in a couple of hours when my teammates from the US will join and they might be able to help you, or contact https://support.stripe.com/?contact=true

sacred raptor
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Ok perfect !

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Thank you very much Tarzan !

sand smelt
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sorry I wasn't more helpful

sand smelt
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@hexed juniper would you mind taking a look please?

hexed juniper
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Hi ๐Ÿ‘‹ can you share your account ID?

sand smelt
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@sacred raptor you're in the good hands of @hexed juniper now ๐Ÿ™‚

sacred raptor
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Hello @hexed juniper , sorry, I didn't see your message. My stripeAccountId is "acct_1ItC1RH5tvrIOuhg"

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I'm not sure if it can be related to the error I have, but I did'nt add the Entitlements "proximity-reader.payment.acceptance" to my account, since my organization (Zeffy) have not yet created its Apple developper account. Do you think it can cause the issue ?

hexed juniper
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Apologies for the delay (volume picked up a bit). Thank you for sharing that Account ID, I just wanted to double check from my side that it was US based.

Yes, I believe that could cause the behavior that you're experiencing, and suggest that you configure that entitlement and test again.

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yolan.pibrac-tap-to-pay

sacred raptor
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Ok thank you. I will try that and come back to your support later if I can't succeed. Thanks a lot for the help

hexed juniper
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Happy to help!