#alawakbar

1 messages · Page 1 of 1 (latest)

solemn sailBOT
scarlet solar
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Hi

zealous plover
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Hey! They should work for sure, can you provide a specific example of what's not working and on which Payment Link?

scarlet solar
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Hello

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look

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I created a custom link

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impossible to apply discount code:

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PRIORITYBLOG

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this is a serious issue you have since 3 weeks, and causing loose of sales for thousands of customers, so your commission too..

zealous plover
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Can you share the promo_xxx ID for that promotion code?

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I can take a look and see what's going on

scarlet solar
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ID
PRIORITYBLOG

zealous plover
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That's not the ID it'll be like promo_xxx

scarlet solar
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where do I find the promo_xxxx ?

zealous plover
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On the coupon page

scarlet solar
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this is the coupon page code

zealous plover
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Ah, ok. I misunderstood

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You need to create a promotion code for that coupon to be used on the payment page. You can't use the coupon directly there

scarlet solar
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I did

zealous plover
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PRIORITYBLOG is the coupon, not a promotion code

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You can see clearly on the screenshot there's no promotion codes

scarlet solar
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where can I create promotion code

zealous plover
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You need to add a promotion code for the coupon for it to be applied on the payment page

zealous plover
scarlet solar
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ahhhhh

zealous plover
scarlet solar
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thank you so much