#eros-transfer-balance

1 messages · Page 1 of 1 (latest)

opal crownBOT
brittle basin
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Hi 👋 i have this error : {
"error": {
"code": "balance_insufficient",
"doc_url": "https://stripe.com/docs/error-codes/balance-insufficient",
"message": "You have insufficient funds in your Stripe account. One likely reason you have insufficient funds is that your funds are automatically being paid out; try enabling manual payouts by going to https://dashboard.stripe.com/account/payouts.",
"request_log_url": "https://dashboard.stripe.com/test/logs/req_dPm5Hut8X8ui6J?t=1669839957",
"type": "invalid_request_error"
}
}

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i don't know if i am in the good location for this question, sry if not

pallid grotto
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eros-transfer-balance

brittle basin
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"Connect reloads are disabled, because your platform profile is not approved, or reloads are not currently available in that currency."

pallid grotto
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I mean you don't have funds, if you did it wouldn't error right?

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What are you really trying to do, where do the funds even come from?

brittle basin
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In my website, a customer have pay vendor, ( i have a marketplace ), the payement is accepted by woocommerce, after that, the vendor ( registered in connected account ) do a request of transfers ( his commission ) and we have to transfers to him his commission - our commission, the problem is that the payout of our vendor make a request in our connected accounts funds and we doesn't have funds in this thing.

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So, i would add funds to the connected accounts, so that when a vendor ( seller in our plateform )makes a payout request, the money is automatically transferred to him

pallid grotto
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you have a Charge ch_123 and the funds are pending for 2 days and you can create a Transfer tied to that Charge

brittle basin
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uhm, but the error in "add funds" is like your plateform profil is not approuved, so the solution is how approuved the plateform profil no ?

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i think its this, but, i don't see the " verify bank account"

pallid grotto
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I'm sorry, you seem to ignore my doc/recommendation and go back to that UI which should be unrelated

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so ignore that UI and focus on the doc I gave you, that's what you need to use

brittle basin
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Ok sorry for this, so i have read the doc and, from what I understand, I have to do
$transfer = \StripeTransfer::create([
"amount" => 1000,
"currency" => "eur",
"source_transaction" => "{CHARGE_ID}",
"destination" => "{{CONNECTED_STRIPE_ACCOUNT_ID}}",
]);
to initiate a "forced" payment but which will be visible only when the funds are available, is it true ?

pallid grotto
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yes

brittle basin
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The problem in this, is that i cant update the funds

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so the payement will never logically ?

pallid grotto
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I don't know what that means

brittle basin
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will never appear*

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sorry

pallid grotto
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I still have no idea what this means 😦

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You use WooCommerce. You accept a payment for $100. You get ch_123 in your account for $100 and the funds are pending for 2 days
You want to give $10 to a connected account acct_123 that is owed some part of it. You create a Transfer and you pass source_transaction: 'ch_123' and the Transfer is pending and the funds will be available at the same time as the Charge's funds

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@brittle basin does that make sense?

brittle basin
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Yes, but i don't know how to integrate this into my plugin...

pallid grotto
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Are you a developer yourself? If not this is mostly impossible and you'd hire a freelancer to build this for you

brittle basin
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Nop, its the problem