#jack-terminal-taptopay
smoky violet
terse axle
Is there a message associated with this?
terse axle
Yes that looks like your reader is not connected, or the POS cannot reach it
terse axle
Oh, ok interesting.
feral hull
entitlement is already requested and enabled
terse axle
Is your devices a supported device?
https://stripe.com/docs/terminal/payments/setup-reader/tap-to-pay-on-iphone#supported-devices
The docs suggest discover will error if used on an unsupported device
Tap to Pay on iPhone requires iPhone XS and later running iOS 16.0 and later. We recommend asking your users to update to the latest iOS version for the best experience.
Tap to Pay won’t work on beta releases of iOS.
feral hull
Is your devices a supported device?
https://stripe.com/docs/terminal/payments/se...
iphone 14 pro max
anything?
terse axle
still looking
wispy cipher
Jack Drake - tap to pay
terse axle
and to confirm, this is on the latest ios version, but not a beta?
Can you confirm the exact version?
terse axle
Ok, but at least 16.0 as needed
terse axle
Can you confirm the entitlement was added to the build file after it was enabled on your apple developer account?
Can you share your account ID (acct_1234) so I can take a peek at your request logs and account details etc
or any object ID from your account, a request, a payment intent etc
feral hull
feral hull
Can you share your account ID (`acct_1234`) so I can take a peek at your request...
account id for stripe
?
@terse axle
there isnt much logs except the error given
new info?
wispy cipher
Hey, apologies for the lack of update, we are still trying to verify the proper setup here.
feral hull
no problem
wispy cipher
@feral hull Apologies, I missed your question. Yes we are looking for your Stripe account ID
feral hull
ok bear with me let me get that
glossy spoke
jack-terminal-taptopay