lafafm-setup-intent-decline | Stripe Developers | Page 1

shy yachtBOT Nov 28, 2022, 4:31 PM

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main girder Nov 28, 2022, 4:32 PM

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Hi 👋 was the decline returned for the Setup Intent, or was that associated with a Payment Intent that was used later?

jolly inlet Nov 28, 2022, 4:32 PM

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For SetupIntent

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Can give you exact req_id if it helps

main girder Nov 28, 2022, 4:36 PM

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Are there any additional details in the last_setup_error hash on the Setup Intent about the decline, or does that just show the generic decline information?

jolly inlet Nov 28, 2022, 4:36 PM

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No, just generic one

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As I remember generic errors may be triggered only by a bank OR Radar rule. Is it true?

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If so - how can I determine was it blocked from Radar or not?

main girder Nov 28, 2022, 4:45 PM

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Can you share the ID of the Setup Intent? I'm not sure off-hand and would need to look at an example.

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lafafm-setup-intent-decline

jolly inlet Nov 28, 2022, 5:20 PM

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Yeah, sure

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Sorry, stepped out for a bit

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Here's a one of req_id

req_cl7xb0qzuygi93

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seti_1M96BBJbrk1nz30Vu0cHNYKX

keen igloo Nov 28, 2022, 5:31 PM

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HI 👋 Sorry for the delay

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looking now

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This charge was not blocked by a Radar rule

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This specific card had a previous decline that made it non-retryable.

jolly inlet Nov 28, 2022, 5:33 PM

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Oh

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How can I check it?

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Or how can I find that previous decline?

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That customer made around 15-20 requests, using different cards (credit / debit), all on his name

And all of them had declines

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So really interested on investigation

keen igloo Nov 28, 2022, 5:34 PM

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This isn't something we surface

jolly inlet Nov 28, 2022, 5:35 PM

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keen igloo This specific card had a previous decline that made it non-retryable.

Yea, but you mentioned this

How can I get that information? E.g. that the decline was due to previous decline?

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That's probably that customer's first attempt

seti_1M93W3Jbrk1nz30VXN5yPhce

#lafafm-setup-intent-decline