#stephaniehicks
noble roost
cosmic nexus
If you can't sign in you can email support using https://support.stripe.com/contact/email or email support@stripe.com from the email associated with your account.
I'm not able to assist with account setup, unfortunately, so please reach out to support.
weary mantle
Right but can someone just call me I need to get this done today
Like right now
It took me an hour just to get this
cosmic nexus
On the support page, there is a "request a call" function is it is available, otherwise you'll need to contact by one of the available options
weary mantle
The problem is u have to sign in I am not get the repatcha s
No one is listening to what I’m saying
Can I just leave my number here and y’all have someone call me@please this shouldn’t take this long
cosmic nexus
I understand and I'm sorry it's not working right for you, but we are here to help developers with API and SDK integration questions. I am not able to help with account set up issues.
You really need to get in touch with support.
cosmic nexus
If you can't sign in you can email support using https://support.stripe.com/cont...
You can use this even if not logged in 👆
cosmic nexus
You can email support@stripe.com without using the site at all
If the site is not working for you
weary mantle
This is why I keep asking for a phone number I’m not an idiot I already tried that it’s not prompting me to sign it but it’s giving me an error message so it won’t send
Like I don’t understand why I’m being treated like I’m an idiot I’m asking these questions because I have already done this so now what
It’s not working
Does dtripenhave a phone number or no
cosmic nexus
There is no inbound phone number, and I'm not accusing you of anything
weary mantle
If not can u just put my numbe rob file the
cosmic nexus
The call functionality is to request a call, but you need to log in
So you'll need to restore account access first
weary mantle
Or send someone other than yourself who can actually help me
Is there another agent like I’m down with you
How am I supposed to restore the account when When I’m having tech issues and y’all are literally not trying to help me get to tech
cosmic nexus
Otherwise you need to email support as explained here:
Still can’t sign in
If you’ve followed the steps above but you still can’t sign in, contact our support team for help. Select the most relevant question for your issue from the dropdown, and use the email address that you signed up with to help us locate your account more easily.
weary mantle
That isn’t right either
This is why I keep asking for someone else like I’m wasting my time I’ve been at this two hours
cosmic nexus
I'm doing my best to help you, but ultimately nobody here can help you with account access/login.
I'm telling you your options, trying recovery as above or you need to email support
weary mantle
U keep sending me the same exact links I can’t use this is why I keep asking for someone else I’m not even trying to be mean
Leo what am I supposdled to do it I’m locked out of every way to contact support
cosmic nexus
Why can't you use https://support.stripe.com/contact/email or email support@stripe.com?
Both of those options do not require log in
weary mantle
I literally just keep repeating myself when I go to hit send it gives me an error message and it won’t send a message that’s why I can’t use it
Like are you reading the messages above or just answering and not reading at all
cosmic nexus
Can you show that error? Sorry, i missed where you mentioned the error earlier
weary mantle
how
How sway
Please Please give me some instruction other than a link like you’re asking me to do things and no instruction but you’re keeping me the same link over and over again this is why I keep asking you if I can talk to someone other than you but you keep holding me hostage I don’t understand
cosmic nexus
Can you show me the error you're seeing? In a screenshot etc?
weary mantle
Can you send me to your supervisor you can’t force me to keep talking to you there has to be somebody else I can talk to
I’m not answering any more questions I want to be transferred to someone else
cosmic nexus
Can you please show me the error you see on the email message page? I'd like to look into that.
There is nobody for me to transfer you to
weary mantle
Is there a way for you to send my number to the stripe people maam
If not don’t even worry about it because I just said I don’t wanna talk to you no more I’m literally getting frustrated I’m trying not to be aggressive and cussing at you yeah you keep asking me the same questions over and over again without ask answering the ones that I’m asking you like I am I don’t wanna I don’t wanna deal with you anymore is there a way you can send somebody else my number
At this point at this point it’s a simple yes or no can you set my number to somebody yes or no
This is supposed to be a technical chat yet I can’t
cosmic nexus
Which option did you pick in the form here: https://support.stripe.com/contact/email ? I want to test myself to see if there is an error.
If you have a screenshot of the error you're seeing that would be helpful